E-Commerce Associate

Gulfstream Goodwill Industries•West Palm Beach, FL

About The Position

The E-Commerce Associate supports third-party logistics for e-commerce operations, including product preparation, packaging, photography, documentation, and staging products for shipment. The role maintains a clean, organized workspace and supports efficient fulfillment workflows. It also involves following departmental procedures and organizational values, assisting with IT and e-commerce projects, and completing other assigned tasks.

Requirements

  • High school diploma or equivalent required.
  • Strong organizational skills and attention to detail.
  • Familiarity with basic photography equipment and lighting setup.
  • Competence using computers, cloud storage systems, and digital inventory platforms.
  • Ability to work independently and follow structured routines.
  • Strong communication skills and a positive attitude.
  • Ability to stand for extended periods and lift up to 30 lbs.
  • Ability to perform repetitive motion and physical activity and to stand and move for long periods.
  • Ability to use photographic equipment and packing tools.

Nice To Haves

  • Post-secondary coursework in digital media, logistics, or IT.
  • Prior experience in e-commerce operations, fulfillment, or warehouse environments.

Responsibilities

  • Prepare, label, pack, and securely seal product boxes for shipment, ensuring accuracy and readiness.
  • Photograph each product clearly from 3–4 angles and photograph its label.
  • Help check and verify inventory levels before shipment and communicate product or order discrepancies to IT and logistics teams.
  • Maintain a clean, organized, and safe packing area; keep photographic and packing equipment functional and properly stored.
  • Accurately log photographic and packaging records in the e-commerce system.
  • Follow internal procedures for labeling, packing slips, and shipment tracking.
  • Follow departmental policies and standard operating procedures and act in alignment with The Career Academy of the Palm Beaches’ values.
  • Support other IT and e-commerce-related projects and perform additional assigned tasks.
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