E-Commerce Manager – Shopify Plus

USA Roller Chain & Sprockets

18h•Remote

About The Position

USA Roller Chain & Sprockets is seeking a technically capable, detail-oriented E-Commerce Manager to oversee the daily operation and continued development of its Shopify Plus website. The platform contains more than 50,000 products, thousands of collections, technical resources, and frequent updates, and supports growing B2B demand. The role manages product data, improves site organization, supports front-end updates, monitors performance, and coordinates with company leadership and external development partners. The ideal candidate has hands-on Shopify expertise along with catalog-management, analytical, SEO, and project-coordination skills. The role is full-time and remote, with candidates expected to maintain at least four hours of overlap with U.S. Eastern Time business hours. Specific working hours will be agreed upon before engagement. The company is investing in bringing more digital expertise in-house, and the role offers the opportunity to contribute to a large, active B2B platform with ongoing development needs and revenue impact.

Requirements

Two or more years of verifiable, hands-on Shopify experience.
Demonstrated experience managing a large or technically complex product catalog.
Proficiency with Shopify Admin and bulk CSV operations.
Working knowledge of HTML, CSS, and Shopify Liquid.
Experience with product taxonomy, attributes, collections, tags, and filters.
Understanding of technical and on-page SEO best practices.
Experience with Shopify Analytics, Google Analytics, or comparable tools.
Ability to identify and troubleshoot website and product-data issues.
Strong attention to detail and commitment to data accuracy.
Comfort coordinating with developers and external agencies.
Strong written and verbal English communication skills sufficient to collaborate with U.S.-based colleagues, vendors, and partners.
Ability to work independently and manage competing priorities.
Reliable internet connection and availability during agreed working hours.
Availability for at least four hours of overlap with U.S. Eastern Time business hours.

Nice To Haves

Shopify Plus experience.
Experience with industrial, technical, or B2B e-commerce.
Experience with large SKU environments and third-party integrations.
A reliable backup plan for internet connectivity and power outages, such as a mobile hotspot or secondary internet provider and a UPS, inverter, battery system, or generator.

Responsibilities

Manage and maintain the company's Shopify Plus storefront.
Perform regular website updates, configurations, and quality checks.
Maintain a catalog containing more than 50,000 products, including bulk updates to titles, descriptions, tags, prices, images, and attributes.
Organize products into accurate, scalable collections and categories; improve site navigation, filtering, search, and product discovery.
Add new products and update existing product information while maintaining consistent taxonomy and data standards.
Identify and correct broken links, inaccurate content, and website errors.
Make light front-end changes using HTML, CSS, and Shopify Liquid.
Support new Shopify features, applications, integrations, and improvements.
Coordinate projects with external developers, agencies, and marketing partners; translate business needs into clear technical tasks.
Review and test updates before and after launch.
Support technical and on-page SEO improvements and optimize product pages, collections, and educational content.
Monitor traffic, conversion rate, average order value, and revenue performance, and use site data to recommend merchandising and user-experience improvements.
Support promotions, campaigns, product spotlights, and new content.
Help bring more e-commerce capabilities and institutional knowledge in-house.