eBilling Specialist

Friedman Williams•Fort Lauderdale, FL

About The Position

The E-Billing and Collections Specialist submits invoices to e-billed clients, collects payments on current and past-due receivables, and addresses inquiries from attorneys and clients about invoices and e-billing procedures. The role monitors compliance with established billing guidelines and applicable federal and state regulations, including the FDCPA. It may also involve general accounting functions and other assigned tasks.

Requirements

  • Bachelor’s degree or relevant work experience.
  • Three to five years of legal collections and e-billing experience in a law firm setting.
  • Good computer skills.
  • Effective time management.
  • Excellent oral and written communication skills.
  • Excellent attention to detail and a high level of accuracy.
  • Excellent negotiation skills.
  • Ability to solve problems effectively.
  • Ability to work well with others.
  • Ability to work with minimal supervision in a fast-paced environment.

Responsibilities

  • Work with attorneys to collect current and past-due receivables.
  • Contact clients about past-due receivables, arrange payment of unpaid amounts, and establish repayment schedules.
  • Submit invoices to clients regularly through e-billing platforms.
  • Maintain notes for each client about collection communications in a collections module or similar system.
  • Review daily reminders of collection notes and follow up promptly.
  • Address client, attorney, and other inquiries related to invoices or payments.
  • Maintain compliance with federal and state regulations, including the FDCPA.
  • Monitor e-billed matters to ensure invoices are submitted according to established billing guidelines.
  • Perform other assigned tasks, including general accounting functions.
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