Duty Manager

Aeromexico•Portland, OR

About The Position

The Duty Manager oversees flight operations at the local station, leading above-wing and below-wing teams to ensure compliance with the company’s quality and safety standards. The role is suited to an organized, proactive, customer-service-oriented individual with airline Ground Operations knowledge and team leadership experience. The position aims to deliver extraordinary customer experiences.

Requirements

  • Bachelor’s degree in Business Administration or a related field.
  • Excellent verbal, written, and interpersonal communication skills in both English and Spanish.
  • Three years of related work experience.
  • Familiarity with airline Ground Operations processes.
  • Strong prioritization skills.
  • Proven experience as a team leader.
  • Strong focus on operational excellence.
  • Ability to lead teams with enthusiasm, initiative, and vision.
  • Strategic vision.
  • Applicants must be legally authorized to work in the country.

Responsibilities

  • Oversee flight operations at the local station.
  • Lead above-wing and below-wing teams.
  • Ensure compliance with company quality and safety standards.
  • Deliver extraordinary experiences for customers.
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