Duty Manager

Akima, LLC•Anchorage, AK
•Onsite

About The Position

The Duty Manager – Aircraft Maintenance serves as the senior technical authority during assigned shifts, overseeing aircraft maintenance operations in a 24/7 ground handling environment. The role provides hands-on technical leadership, operational oversight, and coordination of Aircraft Maintenance Technician training and airline-specific qualifications to ensure maintenance is performed safely, efficiently, and in compliance with regulatory and customer requirements. The Duty Manager ensures supported aircraft are operationally ready, provides technical guidance to AMT Leads and technicians, and coordinates maintenance activities with airline customers and airport operations. This is a salaried, exempt, safety-sensitive position subject to applicable FAA, TSA, and U.S. Department of Transportation requirements, company safety policies, and federal drug and alcohol testing regulations.

Requirements

  • FAA Airframe & Powerplant (A&P) License.
  • Minimum 3 years of aircraft maintenance experience.
  • Hands-on experience with transport category aircraft.
  • Demonstrated advanced troubleshooting and aircraft systems knowledge.
  • Valid driver’s license and ability to operate airport vehicles.
  • Ability to obtain and maintain airport security badging.
  • Ability to work rotating shifts, nights, weekends, and holidays in a 24/7 operation.
  • Ability to lift up to 60 pounds, occasionally with assistance.
  • Must be legally authorized to work in the United States.
  • Must comply with applicable FAA, TSA, and U.S. Department of Transportation regulations and company safety policies.
  • Subject to pre-employment, random, post-incident, and reasonable suspicion drug and alcohol testing in accordance with federal regulations.
  • Any clearance requirements are established by the government contract.
  • Advanced knowledge of aircraft maintenance procedures and FAA regulations.
  • Strong troubleshooting and analytical skills.
  • Ability to coordinate technical teams in a fast-paced operational environment.
  • Strong communication and decision-making skills.
  • High attention to detail and commitment to safety and compliance.

Nice To Haves

  • Previous experience as an AMT Lead, Crew Chief, or senior maintenance authority.
  • Experience coordinating AMT training and qualification programs.
  • Airline maintenance experience.
  • Familiarity with ground handling or line maintenance operations.
  • Experience mentoring or developing technicians.

Responsibilities

  • Oversee and perform line maintenance and transit inspections on transport category aircraft, including B777, B747, B737, B767, and A319/A320/A321 aircraft.
  • Troubleshoot and resolve complex mechanical, electrical, avionics, and structural issues.
  • Perform component removal and replacement, system operational checks, and aircraft functional testing.
  • Ensure maintenance is conducted using approved maintenance data and procedures.
  • Provide senior-level technical guidance and support to AMT Leads and maintenance personnel.
  • Mentor technicians on troubleshooting techniques, maintenance standards, and safety practices.
  • Serve as the primary technical escalation point during assigned shifts.
  • Coordinate AMT training and airline-specific qualification programs so technicians maintain required certifications and authorizations.
  • Support development of technician skillsets and operational readiness.
  • Coordinate maintenance with airline maintenance control, flight operations, and airport operations regarding aircraft status and operational impacts.
  • Communicate aircraft maintenance status, delays, MEL/CDL items, and operational issues to internal leadership and airline customers.
  • Maintain awareness of maintenance activities across assigned shifts.
  • Lead maintenance response during irregular operations, aircraft-on-ground situations, and operational disruptions.
  • Prioritize maintenance resources to minimize operational delays and ensure aircraft readiness.
  • Ensure maintenance complies with FAA regulations, company procedures, and airline customer requirements.
  • Verify accuracy and completeness of maintenance records and aircraft logbook entries.
  • Enforce safety policies and regulatory requirements.
  • Drive airport vehicles between gates, aircraft stands, and operational areas to support maintenance and respond to aircraft maintenance needs.
  • Stop maintenance activities or aircraft release when safety, regulatory compliance, or airworthiness concerns exist.

Benefits

  • Comprehensive benefits.
  • Competitive pay.
  • Growth opportunities.
  • Retirement options.
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