About The Position

The Dual Revenue Manager identifies and maximizes revenue opportunities for two assigned hotels. The role provides direction and support to property teams to improve revenue performance, RevPAR and RevPAR Index, profit, and market share through inventory management, pricing, business opportunity analysis, demand projections, and revenue forecasting. It supports both long- and short-term hotel goals through reporting systems, tools, and accurate forecasts. The position analyzes data and develops revenue strategies for transient and group market mix and segmentation, e-commerce, and guest-room pricing in accordance with revenue management standard operating procedures, strategic plans, and annual operating plans. The role works with hotel teams and partners across sales, marketing, front office, and revenue strategy, and is responsible for compiling, distributing, and interpreting sales and revenue data for both hotels. Exempt associates are expected to work as much of each workday as needed to complete their responsibilities; overtime applies to OEM associates and is calculated accordingly.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of progressive experience in a hotel or related field, or a 4-year college degree in business, statistics, revenue management, or hospitality and at least 1 year of related experience.
  • Knowledge of Microsoft Office products, particularly Excel for formulation and reporting.
  • Understanding of general hotel operations and yield-management principles.
  • Ability to work with and understand financial information and data and perform basic arithmetic functions.
  • Ability to assimilate complex information and data from disparate sources and adapt it to the needs and constraints of a particular situation.
  • Critical-thinking skills to investigate changes in demand, pace, production, and channel or source contribution, anticipate responses, and communicate critical information.
  • Excellent presentation, written, and verbal communication skills.
  • Strong organizational and management skills and the ability to handle multiple responsibilities at once.
  • Ability to comply with company standards and regulations and interact in a professional, safe, efficient, and service-oriented manner.

Nice To Haves

  • Knowledge of a branded or similar property management system.
  • Knowledge of internet and travel websites.
  • Knowledge of industry-specific reports, including TravelClick and STR.

Responsibilities

  • Set and manage yield controls with the General Manager and Director of Sales to maximize hotel revenue across distribution channels.
  • Coordinate with front office teams on inventory management, upselling, and sell-out efficiency across assigned hotels.
  • Advise Sales and Marketing on strategies for negotiating and booking group and catering business, and on meeting-space use to maximize room and food-and-beverage revenue.
  • Manage brand and third-party channels and relationships, including coordinating promotions and market exposure with OTA market managers and evaluating return on investment for paid placements and marketing programs.
  • Communicate decisions and action items from daily, weekly, and monthly meetings; distribute notes and applicable reports to stakeholders and facilitate meetings as needed.
  • Use and maintain applicable sales and revenue management systems for daily operations, forecasting support, and reporting in accordance with hotel and brand standards.
  • Analyze revenue reports to make yield-management decisions and update inventory and rate information in relevant systems when needed.
  • Conduct displacement analysis to support group-sales decisions and communicate findings and recommendations to revenue leadership.
  • Place test calls to check rate quoting, restrictions, and selling approach.
  • Prepare and analyze market-segmentation, production, source-contribution, daily pickup, and pace reports.
  • Compile, distribute, and interpret sales and revenue data for both hotels.
  • Review weekly and monthly STR reports, assess RevPAR Index gains and losses, and use findings to develop strategies to improve competitive share and predict future results.
  • Develop, monitor, and adjust group pricing strategies, preferred patterns, and need periods.
  • Serve as a key contact for questions about system use and revenue-management principles, and provide in-person training when required.
  • Participate in the annual BT pricing process for assigned hotels and provide analysis of production trends and pricing guidance aligned with annual revenue goals.
  • Partner with the strategy team on daily, weekly, and monthly 30-, 60-, and 90-day forecasts and the annual budget; contribute to those processes.
  • Participate in monthly financial reviews focused on sales, revenue, and profit and loss, as applicable to the portfolio.
  • Represent the hotels at or by conducting relevant industry functions in the area.
  • Manage and communicate group cutoff dates.
  • Monitor hotel status throughout the day, adjust inventory controls in the applicable revenue systems as needed, and communicate changes to the strategy team, with frequency based on demand and revenue periods.
  • Complete special projects and participate in task forces, committees, trainings, and other assigned responsibilities.
  • Comply with Aimbridge Hospitality standards and regulations to support professional, safe, and efficient operations.
  • Approach interactions with owners, guests, and associates in a friendly, objective, and service-oriented manner.

Benefits

  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income coverage.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401(k) retirement plan.
  • Daily Pay; ask the recruiter for details.
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