Key Account Manager - West

Genea•Irvine, CA

2d•Remote

About The Position

Genea is hiring a Key Account Manager for the US West region and Asia Pacific. The position is based in the United States, and the employee must live within the US territory specified in the posting. The Key Account Manager sells Genea Access Control solutions directly to large enterprise end users and develops, expands, and maintains relationships with ecosystem and integrator partners while working with their global account teams. The role calls for an experienced solutions salesperson who understands modern SaaS applications, customer adoption of cloud technologies, and varied go-to-market strategies. It involves account management, technical sales, enterprise sales environments, and travel. The position reports directly to the Head of Sales. Genea provides cloud-based physical security, submeter billing, and on-demand HVAC solutions. The company describes itself as mission-driven and emphasizes teamwork, transparency, and authenticity. The role is part of a period of company growth and expansion. The stated effective date is January 1, 2027. The estimated salary is a $150,000 base, with total compensation of up to $240,000 including sales commission and bonuses. Genea notes that the final offer may vary based on experience and qualifications and participates in E-Verify for new US hires.

Requirements

5–7 years of sales experience with a B2B SaaS company managing key accounts in physical security or related product types in a channel environment.
Must reside in the US within the territory: California, Oregon, Washington, Idaho, Montana, Wyoming, Nevada, Utah, or Arizona.
Proven track record in technical sales and key account management.
Demonstrated ability to consistently generate revenue and exceed sales goals by managing processes for identifying, qualifying, and closing new business.
Experience using complex sales techniques in enterprise sales processes.
Proven track record of revenue growth in a technology-centric organization.
Experience with CRM tools, including Salesforce.
Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, and Teams.
Aptitude for presentation writing and delivery.
Ability to travel as needed within the region.

Nice To Haves

Bachelor’s degree with a concentration in Business, Communications, or a related focus area is preferred.

Responsibilities

Develop and manage strategic channel partner relationships.
Drive revenue through new customer acquisition.
Target large, distributed, and often global end customers.
Manage accounts through complex buying processes.
Deliver sales presentations and end-user demonstrations of Genea access control and visitor management solutions.
Create strategic account plans with goals, strategies, and action steps aligned to partner objectives and Genea’s organization.
Conduct regular quarterly business reviews (QBRs) with accounts to discuss progress, outcomes, and account-plan adjustments.
Monitor customer satisfaction, gather feedback, and share results to improve the account experience and support future success.
Use data and analytics to inform decisions and adjust strategies.
Use data to construct, forecast, and manage sales activities toward revenue targets and company goals.
Manage a travel schedule involving trips to meet customers, prospects, and technology partners.
Work with a team to develop sales proposals, quotations, and pricing strategies.
Stay current on marketplace developments and competitor activities.
Partner with Marketing to plan and execute in-market customer events.
Perform other related duties as assigned by management.