Key Account Manager - West

Genea•Irvine, CA

2d•$150,000 - $240,000•Remote

About The Position

Genea’s Key Account Manager (KAM) is responsible for engaging directly with large enterprise end users to sell Genea Access Control solutions. The role develops, expands, and maintains ecosystem and integrator partner relationships and works directly with the partners’ global account teams. The KAM is an experienced solutions salesperson who can assess modern SaaS applications, end customers’ adoption of cloud technologies, and different go-to-market strategies. The position involves travel and requires strong account management and technical sales capabilities across varied enterprise sales environments. It reports directly to the Head of Sales. The role covers the US West region (California, Oregon, Washington, Idaho, Montana, Wyoming, Nevada, Utah, and Arizona) and Asia Pacific (APAC). The employee must live in the United States within the specified territory. Travel is required; the posting gives estimates of 40% and approximately 25–30%.

Requirements

5–7 years of sales experience with a B2B SaaS company managing key accounts in physical security or related product types in a channel environment.
Must reside in the United States within California, Oregon, Washington, Idaho, Montana, Wyoming, Nevada, Utah, or Arizona.
Proven track record in technical sales and key account management.
Demonstrated ability to generate revenue consistently and exceed sales goals by managing processes for identifying, qualifying, and closing new business.
Experience using complex sales techniques within the enterprise sales process.
Proven track record of revenue growth in a technology-centric organization.
Experience with CRM tools, including Salesforce.
Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, and Teams.
Aptitude for presentation writing and delivery.
Ability to travel as needed within the region.

Nice To Haves

Bachelor’s degree with a concentration in Business, Communications, or a related focus area.

Responsibilities

Develop and manage strategic channel partner relationships.
Drive revenue through new customer acquisition.
Target large, distributed, and often global end customers.
Manage accounts through complex buying processes.
Deliver expert-quality sales presentations and end-user demonstrations of Genea access control and visitor management solutions.
Create strategic account plans outlining goals, strategies, and action steps to align partner objectives with Genea.
Conduct regular quarterly business reviews (QBRs) with accounts to discuss progress, outcomes, and adjustments to account plans.
Monitor customer satisfaction, gather feedback, and share results to improve the account experience and support future success.
Use data and analytics to inform decision-making and strategy adjustments.
Use data to construct, forecast, and manage sales activities to meet revenue targets and company goals.
Manage a travel schedule with weekly or monthly trips to meet customers, prospects, and technology partners.
Work with a team to develop sales proposals, quotations, and pricing strategies.
Stay current with marketplace developments and competitor activities.
Partner with Marketing to plan and execute in-market customer events.
Perform other related duties as assigned by management.