Dual Housekeeping Manager - Hotel Goodwin & Ironworks Hotel

Geronimo Hospitality Group•Beloit, WI

2d•Onsite

About The Position

Geronimo Hospitality Group is seeking a Dual Housekeeping Manager for Hotel Goodwin & Ironworks Hotel. This role is for individuals who believe the status quo sucks and are ready to join a team that pushes boundaries and values hard work. The Ironworks Hotel is a luxury boutique hotel on the banks of the Rock River in downtown Beloit, featuring Merrill and Houston's Steak Joint. Hotel Goodwin is a chic, classic hotel inspired by the 19th century Goodwin House, blending history with modern luxury. In this role, you will be a key part of the team, ensuring every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

Requirements

High School Diploma or equivalent
Minimum of one year hospitality experience and/or supervisory experience.
Computer skills including Microsoft Office
U.S. Work Authorization

Nice To Haves

College degree preferred
Two to four years of experience in Front Desk, Guest Services and/or Housekeeping including at least two years management experience.
Knowledge of Opera PMS preferred

Responsibilities

Directly responsible for all functions of Housekeeping, including staffing and scheduling.
Assigning daily tasks to housekeepers.
Upkeep of laundry.
Inspection of guest rooms and public areas.
Reading and restocking of minibars.
Monthly inventory and ordering of supplies.
Ensuring overall cleanliness of the property.
Communicating with Front Desk and Maintenance Teams to ensure the property is maintained and guest rooms allow for maximum profitability.
Maintaining a positive and efficient work environment.
Interviewing, Training & Onboarding for housekeeping applicants/new-hires.
Supervising housekeeping staff to maintain company policies including attendance tracking, quality of work, and attitude & cooperation.
Maintaining the company’s progressive discipline program and organized associate files in conjunction with Human Resources.
Overseeing and ensuring that policies on employee performance appraisals are followed and completed on a timely basis.
Making employment and termination recommendations including interviewing, hiring, evaluating and disciplining personnel as appropriate.
Providing orientation of company and department rules, policies and procedures and overseeing training of new employees.
Scheduling labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Administering prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures.
Maintaining organization and Inventory of housekeeping and guest supplies including minibar: ordering, receiving, vendor relations, monthly inventory for supplies and liquor.
Reading and restocking minibars in guest rooms with accuracy; communicating to front desk to ensure charges are being posted to proper guests in a timely manner.
Using Computer Skills to include assigning housekeeping daily tasks, room statuses, out of order statuses and working knowledge of PMS.
Assisting in maintaining Deep Clean schedules and preventative maintenance programs.
Performing daily guest room and property inspections to ensure overall cleanliness of hotel to meet/exceed company standards.
Maintaining log of lost and found items.