Dual Function Security Supervisor

Covenant•Milwaukee, WI

8d•Onsite

About The Position

Covenant Aviation Security (CAS) is seeking a Dual Function Security Supervisor to support security operations at Milwaukee-Mitchell International Airport (MKE). This variable-hour position provides operational flexibility and may be assigned to Security Supervisor duties, Security Officer duties, or a combination of both. Hours, shifts, posts, and assignments vary according to operational needs, and a specific number of hours in either function is not guaranteed. The applicable hourly rate is paid for the role performed. Broad availability is essential; candidates available across days, evenings, overnights, weekends, and holidays are preferred. As a supervisor, the employee provides frontline leadership, supports personnel, responds to incidents, and helps ensure compliance with TSA regulations, airport requirements, client standards, and company policies. As an officer, the employee performs security duties such as access control, credential verification, inspections, patrols, and monitoring restricted areas. The position requires maintaining required licenses, airport credentials, training qualifications, and certifications. The starting hourly rate is $21.00 for Security Officer duties and $24.00 for Security Supervisor duties. CAS offers eligible employees medical, dental, and vision insurance, a 401(k) plan with company matching, paid time off, company-paid life insurance, voluntary supplemental life insurance, an employee assistance program, flexible spending accounts, company-furnished uniforms where applicable, and paid training and professional development. Benefits are subject to eligibility requirements and plan provisions and may be modified at the Company's discretion. Work takes place in indoor and outdoor airport environments, with most assigned duties performed outdoors. Employees may have prolonged exposure to Wisconsin weather, including extreme temperatures, snow, wind, rain, and direct sunlight, and may work near vehicle traffic, aircraft activity, and other airport operations. The role may require extended periods of standing, sitting, walking or patrolling; climbing stairs; running; self-defense; and climbing inside and bending under vehicles during inspections. Duties must be performed safely and effectively, with or without reasonable accommodation.

Requirements

Must be at least 21 years of age.
Must be a U.S. Citizen, U.S. National, or Lawful Permanent Resident.
Must possess a valid driver's license and meet CAS Motor Vehicle Record standards.
Must possess a valid Security License issued by the Wisconsin Department of Safety and Professional Services (DSPS).
Must possess a High School Diploma or GED.
Must have at least two years of supervisory experience in security, military, law enforcement, aviation, or a related operational environment.
Must be able to speak, read, write legibly, and understand English.
Must successfully complete all background screening requirements established by the Airport and Company.
Must be willing to submit to and successfully pass required drug screening and comply with the Company's Drug-Free Workplace Policy.
Must be able to distinguish colors in bright and low-light conditions and have vision correctable to 20/20.
Must be able to hear and appropriately respond to audible alarms.
Must maintain a neat, well-groomed, and professional appearance consistent with Company and contract requirements.
Must maintain required licenses, airport credentials, training qualifications, and certifications necessary to perform assigned duties.
Must be capable of performing duties safely and effectively in assigned airport environments and weather conditions, with or without reasonable accommodation.

Nice To Haves

Previous supervisory or leadership experience in aviation security or airport operations.
Experience working in a TSA-regulated or Part 1542 airport environment.
Experience supervising employees in a 24/7 operational environment.
Knowledge of access control, credentialing, vehicle inspections, patrol operations, and airport security procedures.
Experience responding to security incidents and completing operational or incident documentation.
Availability across multiple shifts, including days, evenings, overnights, weekends, and holidays.

Responsibilities

Provide frontline supervision and support to security personnel, ensuring compliance with post orders, client requirements, airport security procedures, and company policies.
Conduct routine post inspections and employee performance checks.
Identify performance deficiencies, operational concerns, and security vulnerabilities; provide coaching or corrective direction, or escalate issues to site management.
Respond to security incidents, emergencies, and operational issues, take appropriate action, and notify site management and other stakeholders as required.
Conduct assigned assessments, tests, post inspections, equipment checks, and other quality or compliance activities.
Review pass-down information and stay informed about operational conditions, staffing needs, security concerns, and other relevant information.
Reassign personnel and coordinate staffing adjustments to maintain post coverage and meet operational needs.
Provide on-the-job coaching, training, instruction, and performance feedback to security personnel as assigned.
Prepare, review, and submit operational documentation, including post and patrol logs, rosters, Daily Activity Reports, employee statements, and incident reports.
Communicate with site management and operational leaders about staffing, employee performance, incidents, operational concerns, and potential security vulnerabilities.
Coordinate with site management and operational leaders to resolve unusual, escalated, or time-sensitive situations.
Perform assigned Security Officer duties in accordance with post orders, airport requirements, client standards, TSA regulations, and company policies.
Verify identification credentials, badges, and access authorizations, and enforce access control requirements for restricted and secured areas.
Inspect persons, property, deliveries, and vehicles according to established procedures and assigned post orders.
Operate security equipment, screening devices, communication equipment, and other post-specific equipment according to established procedures.
Monitor assigned posts and restricted areas for suspicious, unusual, or unauthorized activity, and report or respond to concerns.
Conduct foot and/or mobile patrols of assigned areas, including terminals, access points, and other designated locations.
Maintain situational awareness and respond to or report incidents, access control violations, safety concerns, and unusual activity.
Maintain knowledge of applicable post orders, directives, procedures, equipment requirements, and other information needed for assigned duties.
Provide professional and courteous customer service to airport employees, contractors, vendors, visitors, and the traveling public.
Report to the assigned post on time, fit for duty, in proper uniform, and maintain a professional appearance and demeanor throughout the shift.
Maintain vigilance, professionalism, sound judgment, and situational awareness while performing supervisor and officer responsibilities.
Maintain required licenses, airport credentials, training qualifications, and certifications.
Follow company safety, security, attendance, conduct, and operational policies and procedures.
Perform other duties and assignments as directed based on operational needs.

Benefits

Medical insurance, effective the first day of the month following 60 days of continuous employment
Dental insurance, effective the first day of the month following 60 days of continuous employment
Vision insurance, effective the first day of the month following 60 days of continuous employment
401(k) retirement plan with company matching contributions
Paid time off (PTO)
Company-paid life insurance
Voluntary supplemental life insurance
Employee Assistance Program (EAP)
Flexible Spending Accounts (FSA)
Company-furnished uniforms where applicable
Paid training and professional development opportunities