Dual Director of Sales – Spark by Hilton & voco The Tuxon by IHG

Schulte Hospitality Group•Tucson, AZ

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Dual Director of Sales for Spark by Hilton and voco The Tuxon by IHG. The role provides sales leadership across the hotels, promoting effective teamwork and communication while supporting customer loyalty and delivering service excellence. The Director develops knowledge of hotel operations and sales policies, guides sales staff on pricing, and coordinates sales, revenue, marketing, and business-planning activities. The position also involves prospecting for business, monitoring market and competitor activity, forecasting revenue and expenses, and setting and tracking team goals.

Requirements

Bachelor's degree in Hotel Administration, Business, or Marketing.
At least 5 years of progressive hotel sales experience with leadership responsibilities.
Strong analytical skills related to hotel revenue impact.
Effective verbal and written communication skills.
Strong interpersonal skills.
Strong understanding of revenue management principles.
Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
Ability to travel as needed.
Flexible work hours, which may include evenings, weekends, and holidays.

Responsibilities

Promote a teamwork environment through positive leadership and effective, clear communication among coworkers.
Provide pricing guidance and recommendations to sales staff, and review and approve special corporate negotiated rates.
Develop a working knowledge of hotel operations, including food and beverage, guest services, and reservations.
Develop knowledge of and ensure adherence to company sales policies and standard operating procedures.
Grow customer loyalty and account share by delivering service excellence throughout customer experiences.
Guide annual RFP season activity for National Sales with support from the General Manager and/or Regional Director of Sales and National Sales.
Ensure solicitation, closing, and customer communications are completed and documented for the team.
Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events.
Maintain market awareness to anticipate revenue opportunities and establish proactive strategies.
Analyze sales and revenue management reports to identify trends and future demand opportunities.
Monitor pricing, MAR, and other minimums to ensure pricing aligns with inventory, sales and revenue strategies, and market demand.
Participate in revenue and expense forecasting.
Conduct ongoing competitor price and product analysis to ensure appropriate rate positioning and product offerings.
Conduct weekly and monthly share analysis to measure hotel market performance against competitors and implement strategies with the Regional Director of Sales, Regional Director of Revenue Management, and General Manager.
Recommend and implement hotel sales programs and accurately track their return on investment.
Initiate collateral and online marketing efforts, including printed sales collateral, direct mail, discount promotions, email marketing, and website presence; track return on investment for advertising and marketing spending.
Prepare annual marketing, business, and budget plans.
Set and monitor team member goals, including weekly sales activities and monthly, quarterly, and yearly room-night and revenue goals.
Abide by Prime Time Selling hours.
Perform other job-related duties as assigned.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.