DRUG-GEN MDSE/CLERK

The Kroger Co.•Englewood, CO
•$18 - $25

About The Position

Create an outstanding customer experience through exceptional service and help maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching established sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent service while demonstrating the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Retail experience.
  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math.

Responsibilities

  • Welcome customers and answer questions about products sold in the department and throughout the store.
  • Maintain product knowledge and answer questions or make product suggestions.
  • Offer product samples to help customers discover products.
  • Inform customers about Drug GM specials and recommend items that meet their needs.
  • Review sell-by dates and take appropriate action.
  • Label, stock, and inventory department merchandise.
  • Report product ordering or shipping discrepancies to the department manager.
  • Maintain a positive attitude and stay current on present, future, seasonal, and special advertisements.
  • Follow safety procedures, identify unsafe conditions, and notify store management.
  • Inspect equipment for preventive maintenance and report items needing repair to the appropriate manager.
  • Notify management of customer or employee accidents.
  • Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably and cooperatively without confrontation.
  • Handle customer and business information honestly and with integrity.
  • Follow directions and seek assistance when needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential functions of the position with or without reasonable accommodation.
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