DRUG-GEN MDSE/CLERK
The Kroger Co.•Steamboat Springs, CO
•$22 - $27
About The Position
Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in achieving department sales and profit goals and monitor established quality assurance standards. Support the Customer 1st strategy and encourage associates to provide excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Requirements
- Retail experience.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math.
Responsibilities
- Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
- Learn about department products and answer questions or suggest products to customers.
- Offer product samples to help customers discover products or items they ask about.
- Inform customers about Drug GM specials.
- Recommend Drug GM items to help customers find the products they want and need.
- Review sell-by dates and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude.
- Stay current on current, future, seasonal, and special advertisements.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about repairs needed.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict reasonably and in a nonconfrontational, cooperative manner.
- Act honestly and with integrity when handling customer and business information.
- Follow directions and seek assistance as needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
