DRUG-GEN MDSE/CLERK
About The Position
Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in achieving department sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role involves helping customers with product questions and recommendations, keeping informed about merchandise and promotions, offering samples, and maintaining department inventory and displays. The clerk also supports safety, equipment maintenance, and store management by reporting hazards, incidents, discrepancies, and other concerns. The essential functions must be performed with or without reasonable accommodation.
Requirements
- Retail experience.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Responsibilities
- Create a welcoming environment by answering customer questions about products in the department and throughout the store.
- Gain and maintain knowledge of department products and answer questions or make suggestions.
- Offer product samples to help customers discover new items or products they ask about.
- Inform customers about Drug GM specials.
- Recommend Drug GM items to help customers find the products they want and need.
- Review sell-by dates and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude.
- Stay current with present, future, seasonal, and special advertisements.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict reasonably and in a nonconfrontational, cooperative manner.
- Act honestly and with integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
