DRIVER - FULL TIME, MON- FRI, 7:30 AM - 4:00 PM

InterCommunity Health Care • Hartford, CT

8h

About The Position

InterCommunity is seeking a compassionate, reliable, and organized Regional Transportation Driver to support patients with substance use disorders by ensuring safe and timely transportation to and from treatment facilities, recovery programs, and primary care appointments. The role supports access to care and patients’ recovery journeys. The driver is expected to use trauma-informed practices, communicate openly with leadership, and maintain high standards of vehicle safety and cleanliness.

The position operates Monday through Friday, 7:30 AM to 4:00 PM. The driver transports patients to appointments and services, assists with boarding and exiting as needed, coordinates routes, maintains trip and mileage records, inspects and cares for the vehicle, and collaborates with clinical teams and support staff. The driver must protect patient confidentiality, comply with HIPAA and applicable regulations and healthcare policies, attend required meetings and training, report concerns or incidents, and perform other duties as assigned.

Requirements

• High school diploma or GED.
• Current state driver's license.
• Excellent driving record.
• Three years of driving experience.
• Basic mechanical knowledge.
• Initiative.
• Team-player ability.
• Time-management skills.
• Decision-making skills.
• Verbal and written communication proficiency.
• Technology and computer literacy, including Microsoft Word and keyboarding.
• Organizational skills.

Responsibilities

• Safely transport patients to scheduled appointments, treatment centers, and community health services.
• Interact with passengers courteously, respectfully, and in a trauma-informed manner.
• Assist patients with boarding and exiting the vehicle as needed, preserving their dignity and safety.
• Keep the vehicle clean, organized, and in good working condition.
• Conduct daily vehicle inspections and promptly report maintenance needs.
• Comply with traffic laws and safety regulations.
• Coordinate daily routes to minimize wait times and maximize service coverage.
• Maintain accurate logs of trips, mileage, and patient interactions.
• Communicate proactively with dispatch and leadership about delays or changes.
• Maintain professional communication with clinical teams, leadership, and support staff.
• Attend all required meetings, training sessions, and supervision sessions.
• Report patient concerns or incidents promptly and confidentially.
• Provide a consistent, supportive presence for patients navigating recovery.
• Respect the challenges faced by individuals with substance use and behavioral health conditions.
• Uphold patient confidentiality and HIPAA compliance.
• Comply with regulatory requirements, healthcare policies and procedures, and federal and state guidelines.
• Perform other duties as assigned.
• Attend all mandatory department and agency meetings and trainings.

Benefits

• Medical insurance
• Dental insurance
• Voluntary vision coverage
• Group life insurance
• Supplemental life insurance
• Short-term disability
• Long-term disability
• 401(k) with 3% employer match and 3% employer contribution after 12 months and 1,000 hours worked, subject to eligibility and service requirements
• Paid PTO
• Paid holidays
• Flexible work-life balance
• Career advancement opportunities in a supportive, mission-driven environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED