Transportation - Driver

Active Day•Lowell, MA

About The Position

Drivers are the first and last Active Day employees members interact with each day. They operate and maintain mobility buses and provide safe, courteous boarding and exiting assistance, as well as timely transportation to and from centers. Drivers escort members door-to-door in all weather conditions, provide transportation for field trips, take members to medical appointments, and run errands for the center. Team members are expected to lead by example, maintain a positive attitude, be thoughtful, supportive, productive, and dependable coworkers, keep members safe, and work to enhance the health and happiness of the people served and those who care for them.

Requirements

High school diploma or equivalent.
At least 21 years of age.
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively.
Valid driver’s license and state- or vehicle-specific driver credentials.
Ability to work a flexible schedule.
Ability to push, pull, bend, turn, pivot, transfer, and lift up to 50 pounds, and to routinely and repeatedly enter and exit the vehicle to assist members.
Ability to pass required physical exams, including a Department of Transportation (DOT) exam.
Successful background check, motor vehicle report, drug testing, and any other state-specific requirements.

Nice To Haves

Prior experience working as a driver.
Prior experience working with seniors and/or adults with special needs.
Knowledge of the local geographic area.

Responsibilities

Conduct daily vehicle inspections and follow prescribed maintenance and fueling schedules; confirm wheelchair lifts and tie-down equipment operate properly.
Notify a supervisor of mechanical or safety concerns and report repair or service needs as they occur.
Maintain vehicle cleanliness.
Exchange recommendations and insights with coworkers to support best practices for accommodating members’ unique needs during boarding, exiting, and transportation.
Assist members with boarding and exiting and with special needs during transport.
Ensure members are securely fastened in the vehicle and transport them in a timely manner.
Maintain vehicle information, including route, mileage, fuel, and service records.
Maintain and secure company property, including the vehicle, phone, and fuel cards.
Communicate positively, courteously, and professionally with members and their families, coworkers, referral agencies, and the community.
Deliver information to family members as requested.
Report issues, concerns, or unusual occurrences to the lead driver, transportation coordinator, or center director.
Comply with company policies and procedures, safety requirements, and regulatory laws and standards.
Assist the transportation coordinator and/or center director in identifying and implementing operational efficiencies to enhance the member experience.
Perform other duties and responsibilities as changed or assigned.