Transportation Driver

NORTON LILLY INTERNATIONAL•Baltimore, MD

About The Position

Under the direction of a supervisor, the Transportation Driver operates company-owned vehicles safely, efficiently, and professionally to transport maritime crew members, captains, related personnel, luggage, parcels, and other items between assigned locations such as vessels, ports, airports, hotels, USCBP, and medical facilities. The role prioritizes safety, reliability, customer service, compliance with transportation regulations and company policies, vehicle readiness, accurate documentation, and effective communication with dispatch, operations, and management. The driver plans routes, follows assigned schedules, promptly communicates delays or service issues, and completes trip logs, manifests, delivery reports, and other required records. The role includes inspecting, cleaning, and maintaining assigned vehicles; reporting safety or mechanical concerns; coordinating scheduled maintenance or repairs; and reporting incidents in accordance with company procedures. The position requires a flexible schedule that may include nights, weekends, and holidays, as well as travel between port and other assigned locations. Work takes place indoors and outdoors in maritime settings and may involve varied weather, active marine environments, extended periods of driving or standby, and physical activities such as lifting and climbing gangways. Additional operational or administrative duties may be assigned.

Requirements

High school diploma or GED required.
Must be at least 21 years old.
Valid driver's license and acceptable driving record.
Must maintain reliable and consistent transportation and valid auto insurance in compliance with state regulations.
Must obtain a Transportation Workers Identification Credential (TWIC) Card within 30 days of hire if not already obtained.
Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
Proficient in mobile cellphone software and applications, with the ability to adapt quickly to new technologies and tools.
Ability to manage multiple tasks and work effectively in a fast-paced environment with tight deadlines.
Strong verbal and written communication skills and the ability to interact professionally with diverse groups.
Strong telephone etiquette, interpersonal skills, and a customer-service-oriented approach.
Understanding of transportation safety standards and protocols.
Ability to remain calm and act decisively in high-pressure situations.
Highly organized, detail-oriented, and efficient in managing tasks.
Ability to perform and deliver results under pressure.
Self-directed, team-focused, and results-oriented.
Ability to work a flexible schedule based on business needs, including days, nights, weekends, and holidays.
Ability to meet the physical demands of the position, including prolonged sitting and frequent standing, walking, lifting up to 50 pounds, bending, stooping, carrying items, and potentially climbing gangways and boarding vessels.

Nice To Haves

Relevant education, such as a degree or certifications, combined with hands-on experience.
Associate or bachelor's degree in business, maritime, logistics, or a related field.
Prior experience in transportation, maritime, or logistics.
First Aid skills or certificates.

Responsibilities

Safely, efficiently, and professionally operate company vehicles to transport personnel, luggage, parcels, and other items between assigned locations.
Plan and evaluate routes in advance, considering traffic, weather, and scheduling needs.
Monitor assigned schedules and proactively communicate changes, delays, or issues to dispatch.
Prepare and submit accurate trip logs, manifests, delivery reports, crew names, signatures, and other required documentation promptly.
Follow federal, state, and local transportation laws and company safety, HSEQ, and compliance policies.
Transport passengers and cargo in accordance with applicable safety guidelines.
Keep assigned vehicles clean, organized, operationally ready, safe, and compliant.
Conduct routine vehicle inspections and promptly report safety concerns or mechanical issues to management.
Perform basic vehicle upkeep and coordinate scheduled service or repairs with management or maintenance providers.
Communicate professionally with internal departments, crew members, customers, port authorities, and government agencies.
Promptly report incidents, accidents, and unusual occurrences according to company protocol.
Coordinate with dispatch, operations, and management to support timely, compliant, high-quality service.
Maintain flexibility to work varied hours, including nights, weekends, and holidays, based on business needs.
Travel between port locations and other assigned locations as required.
Assist with other operational and administrative tasks as assigned.
Follow company HSEQ policies and procedures.