Driver Manager/Customer Logistics Manager
About The Position
Ryder is hiring a Driver Manager/Customer Logistics Manager for its Supply Chain Solutions division in Hebron, Kentucky. The Manager Customer Logistics oversees day-to-day operations within an assigned function and is responsible for operations and account management, leading direct reports, and meeting daily operational goals. The role includes customer service and expectation management, employee staffing and performance development, planning and scheduling, health and safety management, and compliance with state, local, and federal regulations. The schedule is Monday through Friday, with flexible eight-hour shifts scheduled between 4:30 p.m. and 3:15 a.m. The position is salaried and pays $66,000–$75,000 per year, paid twice per month.
Requirements
- High school diploma or GED.
- At least two years of relevant experience in supply chain, logistics, warehousing, or a related industry.
- At least one year of direct supervisory or leadership experience.
- Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Access.
- Advanced logistics industry knowledge.
- Advanced knowledge and understanding of customer/company local and federal regulations.
- Intermediate fundamental knowledge of Supply Chain Management components.
- Advanced knowledge of manufacturing and production.
- Strong oral and written communication skills.
- Ability to work within international functional teams, independently, and as a team member.
- Strong analytical ability to address unusual and difficult problems.
- Ability to make timely decisions and maintain professional relationships across organizational levels.
- Flexibility, self-direction, and ability to excel in a fast-paced environment.
- Ability to multitask, stay organized, manage time effectively, and follow up in a detail-oriented manner.
Nice To Haves
- Bachelor's degree in Business, Logistics, or Supply Chain.
- Transportation leadership experience.
- Driver management experience.
Responsibilities
- Oversee day-to-day operations within an assigned function, including operations and account management.
- Lead direct reports and meet daily operational goals within the assigned functional area.
- Manage customer service satisfaction and expectations.
- Manage staffing, performance, and development of exempt and non-exempt employees.
- Manage day-to-day planning and scheduling.
- Manage health and safety.
- Ensure compliance with state, local, and federal regulations.
- Provide off-shift support in the event of a critical customer network disruption or crisis.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision benefits starting after 30 days.
- 401(k) savings plan with company match.
- Discounted employee stock purchase options.
- Employee discounts on tools, cars, appliances, travel, and other items.
- Paid major holidays.
- Paid time off within the first year.
- Up to 12 weeks of paid maternity leave.
- Life insurance and disability insurance options.
- Paid time off for vacation, illness, bereavement, family, and parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
