Security Concierge Downtown/Multiple Positions (Afternoons) (Cleveland Regional Office)

St. Moritz Security Services•Cleveland, OH

7d•Onsite

About The Position

St. Moritz Security Services, Inc. is hiring a Downtown Concierge for its Cleveland downtown location. The position pays $15.30 per hour and is full-time on the second shift, including weekends. The concierge is expected to provide professional, courteous customer service, communicate effectively, use sound independent judgment, and help de-escalate situations before they become hostile or unsafe. The role requires reliable transportation to and from work and the ability to write clear, concise reports. Employment is contingent on successfully completing a background investigation and, where required, a post-offer/pre-employment drug and alcohol test; some clients may require additional screening and procedures.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent required.
Must possess a valid security registration, permit, or license required by the state of employment.
Reliable transportation or access to public transportation to consistently arrive at work on time is required.
Ability to write effective, concise, and legible reports.
Ability to interact professionally and courteously with individuals at all levels and de-escalate situations.
Ability to take initiative, prioritize multiple competing assignments, and manage deadlines.
Professional and articulate, with good independent judgment and discretion.
Outstanding verbal and written communication skills.
Ability to interact at all organizational levels, including with clients, while functioning as a team player.
Must successfully complete a background investigation and, where required by the Company or client, a post-offer/pre-employment drug and alcohol test. Additional client screening or procedures may apply.

Nice To Haves

Valid driver's license is strongly preferred.
One to three years of professional-level work experience is preferred.

Responsibilities

Provide courteous, professional customer service and interact effectively with people at all organizational levels, including clients.
De-escalate situations before they become hostile or unsafe.
Write effective, concise, and legible reports.
Take initiative, prioritize competing assignments, and manage deadlines.
Work effectively as a team player and exercise independent judgment and discretion.