Security Officer(Flex) - Class A Office Complex (Cleveland Regional Office)

St. Moritz Security Services•Cleveland, OH

7d•Onsite

About The Position

St. Moritz Security Services, Inc. is hiring a Flex Security Officer for a Class A commercial office complex in Cleveland, Ohio. The role provides high-visibility, customer-service-oriented security for a premium office property and combines security procedures with hospitality. Officers are cross-trained to cover multiple posts and schedules, including the lobby, loading dock, CCTV control room, and roving patrol, and may fill in for call-offs or vacations and support special events. Professional appearance, communication, and demeanor are important aspects of the position. The position is listed as full-time/part-time, while the posting also identifies it as part-time. Pay is $16.50 per hour. Open availability is required to cover days, nights, weekends, holidays, and overtime on short notice. Training is listed as a benefit. Travel is not required.

Requirements

High school diploma, GED, or equivalent.
Active security guard license as required by state or city.
Excellent verbal and written communication skills.
Professional appearance and ability to meet strict Class A grooming and uniform standards.
Proficiency with computers, CCTV, access control systems, visitor management software, and Microsoft Office.
Strong customer-service mindset; courteous, calm, and proactive.
Ability to stand and walk for 8–12-hour shifts, climb stairs, and patrol large areas.
Ability to lift up to 25–50 pounds and assist in emergencies.
Ability to work indoors and outdoors in all weather for perimeter and garage checks.
Flexible schedule with availability for all shifts.
Driver's license.

Nice To Haves

1–2 or more years of security, hospitality, military, or law-enforcement experience.
Class A or corporate security experience.
CPR, AED, and First Aid certification.

Responsibilities

Monitor the main lobby, turnstiles, and elevator banks; verify employee badges; issue visitor and vendor passes; enforce sign-in and sign-out procedures; and operate visitor management systems.
Conduct roving foot patrols of floors, stairwells, the parking garage, plaza, and perimeter.
Monitor CCTV, fire and life-safety panels, and alarm systems; report suspicious activity, safety hazards, and maintenance issues.
Provide directions and escorts to tenants and visitors, answer phones and radios professionally, and assist with tenant moves, deliveries, and courier management at the loading dock.
Respond to medical emergencies, fire alarms, elevator entrapments, and disturbances; assist with evacuations, shelter-in-place procedures, and active-threat procedures.
Write detailed incident reports and daily activity reports.
Rotate between assigned posts and cover multiple shifts, including days, nights, weekends, and holidays, as well as overtime on short notice.
Support special events, fire drills, and after-hours access.