Voodoo Doughnut Austin - Now Hiring Team Members!

Voodoo Doughnut•Austin, TX
•Onsite

About The Position

Voodoo Doughnut is hiring Doughnuteers at its Burnet Road location in Austin, Texas. Doughnuteers provide exceptional guest service, keep the shop clean and organized, and prepare high-quality, fresh-made doughnuts. Open availability is required. The role rotates between front and back of house in a kitchen environment and involves operating traditional restaurant and bakery equipment.

Requirements

  • Current food handler’s card demonstrating working knowledge of health code and safety regulations.
  • Flexible schedule, including days, evenings, weekends, overnights, and holidays; open availability is required.
  • Positive and professional attitude.
  • Superior work ethic.
  • Basic math and kitchen or cooking skills.
  • Reliable transportation.
  • Able to handle cooked or raw bacon and possible allergens, including soy, wheat, dairy, strawberries, and/or coconut.
  • Able to multitask in a high-volume environment.
  • Sustained physical endurance and speed.
  • Able to safely lift and carry objects weighing up to 50 pounds.
  • Able to stand for the duration of the shift.
  • Able to perform repetitive movements such as pushing, pulling, bending, twisting, and stooping.
  • At least 18 years of age.
  • Authorized to work in the United States.
  • Able to comply with public health requirements, including wearing a mask.
  • Able to communicate and exchange information with coworkers and others.

Nice To Haves

  • One year of customer service or bakery experience preferred.

Responsibilities

  • Act with integrity, honesty, and passion to promote a positive work environment.
  • Connect with guests, discover their needs, and respond with a guest-focused attitude.
  • Cooperate with co-workers, managers, vendors, and guests.
  • Contribute to a positive work environment and team morale by developing strong relationships.
  • Support team member training with positive reinforcement and effective feedback as needed.
  • Take and fulfill guest orders, process payments, provide accurate change, and follow cash-handling procedures.
  • Answer phone calls to assist guests with questions or future orders.
  • Accept deliveries, unload pallets, and organize products using FIFO standards.
  • Clean and stock food preparation areas, floors, cooking surfaces, utensils, and other areas as directed.
  • Cook and prepare food according to production guidelines and food safety and sanitation procedures.
  • Check product quality and follow recipe and presentation guidelines.
  • Operate large-volume cooking equipment, including fryers, warmers, mixers, and convection ovens.
  • Work in front of hot fryers and cold refrigerators, and use cleaning and sanitizing chemicals.
  • Evaluate shop needs and the work environment, and provide constructive feedback to managers to support workflow.
  • Report safety, product quality, or guest concerns to management and assist with resolution as directed.
  • Maintain a calm presence during peak volumes or unannounced events.
  • Maintain regular, consistent attendance and punctuality.
  • Attend team meetings as necessary.
  • Perform other duties as assigned.
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