About The Position

Carvana is seeking a high-energy, organized Specialist to join its Driver Safe and Secure Team. The role is aligned with a national territory and serves as the main point of contact for Market Operations and Logistics leaders in that territory. The primary focus is administering and overseeing CDL Driver and Market Operations Driver files to ensure Carvana and its hauler drivers comply with DOT rules. The Specialist also supports the Corporate Insurance Paralegal by receiving and reviewing incident reports and ensuring claims are reported to insurance carriers, and supports the company’s Safety Manager with development, implementation, and maintenance of Carvana’s Safety Program. The position involves reviewing driver records and electronic logging data, helping leaders and drivers address compliance issues, maintaining confidential qualification and medical records, coordinating screenings and reviews, tracking citations, and assisting with incident investigations. The Specialist works with internal departments and external partners, exercises discretion with sensitive personnel information, and helps develop trusted working relationships and process improvements.

Requirements

  • 2+ years of experience in an office environment.
  • Ability to exercise prudent discretion regarding confidential and sensitive personnel information.
  • Strong organizational skills and acute attention to detail.
  • Effective communication and time management skills.
  • Competency with Microsoft Word, Excel, and Adobe Acrobat.
  • Competency with standard office equipment such as computers, scanners, and printers.
  • Must be able to read, write, speak, and understand English.

Nice To Haves

  • DOT compliance and/or safety experience.
  • OSHA and safety-related experience.
  • Bachelor’s degree from an accredited college or university.

Responsibilities

  • Review new driver candidate files to ensure potential drivers meet DOT and Carvana driver requirements.
  • Work with Operations Leadership to correct non-compliant data in the Electronic Logging Device (ELD) system dashboard, including hours-of-service violations, form-and-manner errors, safety events, uncorrected vehicle inspection reports, and unidentified driving events.
  • Identify missing or incorrect logs and partner with appropriate groups to resolve the issues.
  • Counsel and advise drivers, in partnership with Operations Leadership, on proper log completion.
  • Educate drivers on mistakes they have made and how to avoid repeat DOT violations.
  • Maintain and administer Driver Qualification files, medical files, and compliance files securely and confidentially.
  • Coordinate routine and post-accident drug and alcohol screenings and annual MVR reviews.
  • Track driver citations and violations.
  • Assist with internal incident investigations.
  • Interface with internal groups including Legal, Compliance, People Operations, Logistics, Market Operations, and Inspection Center teams, and external parties including Carvana’s Insurance Broker, Safe & Secure Area Manager, insurance carriers, and offices of the Ohio State Workers Comp Board, EPA, and state OSHA.
  • Develop trusted relationships with other departments and implement process improvements with counterparts in other departments.
  • Exercise prudent discretion regarding confidential and sensitive personnel information.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Student loan payments.
  • Vehicle discounts.
  • Benefits for pets.
  • Wellness program.
  • Opportunities to expand skills and share knowledge across the organization.
  • Promotions from within and varied, rapid career development in a start-up atmosphere.
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