Door Attendant - Waldorf Astoria Beverly Hills

Hilton•Beverly Hills, CA
•Onsite

About The Position

Waldorf Astoria Beverly Hills is hiring a Doorperson for its Front Office Team. The role supports guests throughout arrival and departure by greeting them, assisting with luggage, managing traffic flow at the lobby entrance, and arranging transportation upon request. The Doorperson is expected to bring a friendly, upbeat attitude to guest interactions, respond promptly to inquiries, and resolve issues efficiently. This is a Local 11 union position requiring complete open availability. Schedule restrictions cannot be accommodated, and full-time hours are not guaranteed. Hours and schedules depend on seniority and business needs, may be minimal while seniority is established, and may vary from week to week.

Requirements

  • Must have complete open availability; schedule restrictions cannot be accommodated.
  • Must be comfortable with hours and schedules that may vary from week to week.
  • Demonstrate hospitality, integrity, leadership, teamwork, ownership and accountability, urgency, and discipline.

Responsibilities

  • Greet arriving and departing guests.
  • Manage traffic flow at the lobby entrance.
  • Assist guests with luggage.
  • Arrange taxis or other guest transportation services upon request.
  • Respond promptly to guest inquiries and resolve issues in a friendly, efficient manner.
  • Bring an upbeat and friendly attitude to guest interactions.

Benefits

  • 110 nights of discounted travel through the Go Hilton travel program, with room rates as low as $40 per night.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare plans, including medical, dental, and vision coverage.
  • Retirement plans.
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