Donor Support

CSL•Saint Paul, MN

6d•$19 - $21

About The Position

The Donor Support position prepares donors, the donor area, and equipment for the pheresis process, including preparing the autopheresis machine. The role monitors donors and the process, responds to machine alarms and signals, disconnects donors when the process is complete, and remains alert to donor reactions during and after the process, notifying appropriate staff when needed. The position uses a Personal Digital Assistant (PDA) to record incidents and link equipment and supplies to the appropriate donor. It also ensures donor data is accurately entered into the electronic donor information management system according to Standard Operating Procedures (SOPs), and understands applicable policies for hyper immune programs. The role maintains a clean, efficient work environment and ensures operating supplies and forms are available. It follows Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies, promotes safety, and protects confidential personnel, donor, and center information. Cross-training, bilingual skills, and other job-related duties may be required according to business needs.

Requirements

High school diploma or equivalent.
At least three months of work experience, preferably in a medical or health provider environment, or an equivalent combination of education and experience.
Ability to perform basic math calculations.

Responsibilities

Prepare the donor, donor area, and equipment for the pheresis process.
Prepare the autopheresis machine for the pheresis process.
Monitor the donor and pheresis process and respond to applicable alarms or signals.
Disconnect the donor when the process is complete.
Monitor for donor reactions during or after the pheresis process and notify appropriate staff.
Use a Personal Digital Assistant (PDA) to record process incidents, including machine alerts and alarms, volume variances, and donor adverse events.
Use a PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
Alert the Group Leader or Supervisor to donor flow issues.
Ensure donor data is accurately recorded in the electronic donor information management system in accordance with SOPs.
Understand applicable policies and procedures associated with hyper immune programs at the center.
Maintain a clean, efficient work environment and ensure operating supplies and forms are available.
Follow HSE and OSHA policies and procedures and promote safety.
Maintain confidentiality of personnel, donor, and center information.
May be cross-trained in other areas to meet business needs.
Perform other job-related duties as assigned.