Donor Support Associate

Impact Life•Springfield, IL

21h

About The Position

The Donor Support Associate calls prospective blood donors to schedule life-saving blood donation appointments. The role involves telephone interaction with potential donors and requires excellent customer service skills, friendliness, reliability, computer comfort, and strong written and verbal communication skills. This is a part-time position working under 20 hours per week, Monday through Thursday from 4:30 p.m. to 8:30 p.m. and Saturdays from 9 a.m. to noon.

Requirements

High school diploma or equivalent preferred.
Ability to sit for long periods of time.
Ability to use a computer terminal and work with several computer programs.
Friendly and reliable.
Strong written and verbal skills.
Pre-employment background check and drug screen are required.

Responsibilities

Telephone prospective donors using established call lists or files.
Schedule blood donation appointments.
Maintain accurate donor records.
Interact with donors in a positive, friendly, and customer-focused manner.

Benefits

Industry-leading pay rates, including shift premiums and weekend pay
Paid training
Advancement opportunities
On Demand Pay
Paid time off that begins accruing on the first day of employment
Medical insurance
Dental insurance
Vision insurance
Free life insurance
401(k) with employer match
Health Savings Account
Flexible Spending Account
Supplemental insurance, including Critical Illness, Accident, and Hospital Indemnity
Doctor on Demand
Employee Referral Bonus Program
Tobacco Cessation Reimbursement
Health Club Reimbursements
Employee Savings Programs for discounts on various goods and services