Springfield Donor Support Associate
About The Position
ImpactLife is seeking a Donor Support Associate to contact prospective blood donors by telephone and schedule life-saving blood donation appointments. The role involves customer service and accurate donor recordkeeping, and calls for a friendly, reliable person who communicates clearly and works well with others. This is a part-time position working under 20 hours per week: Monday through Thursday from 4:30 p.m. to 8:30 p.m. and Saturday from 9:00 a.m. to noon. The position requires sitting for extended periods and using a computer terminal and several computer programs. A pre-employment background check and drug screen are required. ImpactLife is an independent community nonprofit blood center serving more than 120 hospitals and emergency medical service providers across a four-state region. Its team includes more than 800 employees across Iowa, Illinois, Missouri, and Wisconsin.
Requirements
- High school diploma or equivalent preferred.
- Ability to sit for long periods of time.
- Ability to use a computer terminal and work with several computer programs.
- Friendly and reliable demeanor.
- Strong written and verbal communication skills.
- Pre-employment background check and drug screen are required.
Responsibilities
- Telephone prospective donors using established call lists or files.
- Schedule blood donation appointments.
- Maintain accurate donor records.
- Interact with donors in a positive, friendly, and customer-focused manner.
Benefits
- Paid training
- Advancement opportunities
- On Demand Pay
- Paid time off that begins accruing on the first day of employment
- Medical insurance
- Dental insurance
- Vision insurance
- Free life insurance
- 401(k) with employer match
- Health Savings Account
- Flexible Spending Account
- Supplemental insurance, including Critical Illness, Accident, and Hospital Indemnity
- Doctor on Demand
- Employee Referral Bonus Program
- Tobacco Cessation Reimbursement
- Health Club Reimbursements
- Employee Savings Programs offering discounts on various goods and services
- Industry-leading pay rates, including shift premiums and weekend pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
