Donor Services Coordinator (Nights)

Saving-Sight • Kansas City, MO

8d • Hybrid

About The Position

Saving Sight is hiring a Donor Services Coordinator to coordinate eye donation overnight and support donor families during meaningful conversations. The role helps honor donor wishes and contributes to restoring sight through eye donation. It is based in Kansas City, Missouri, with a hybrid arrangement requiring seven days in the office per month, chosen by the employee.

The schedule is 6:00 PM to 6:00 AM, rotating three to four shifts per week and including every other weekend. The position involves reviewing medical information and documentation, coordinating with healthcare partners and cross-functional teams, gathering time-sensitive information, and making decisions according to established guidelines. Saving Sight offers training, mentorship, and opportunities to develop communication, critical-thinking, healthcare-operations, and donation-coordination skills.

Requirements

• Communicate with empathy, professionalism, and confidence.
• Stay calm and organized while managing multiple priorities.
• Solve problems and adapt to unique situations where answers may not be immediately clear.
• Collaborate with different teams to achieve a common goal.
• Candidates must not require current or future sponsorship for employment authorization.

Nice To Haves

• Experience in social work, community health, hospice, behavioral health, client services, criminal justice, customer service, disability services, or a related healthcare environment.

Responsibilities

• Speak with donor families and guide them through important conversations with compassion and professionalism.
• Review medical information and documentation to determine donor eligibility.
• Coordinate with cross-functional teams and healthcare partners, including hospitals, funeral homes, and medical examiners.
• Gather and organize time-sensitive information while maintaining accuracy.
• Make thoughtful decisions based on established guidelines.
• Support a process requiring teamwork across multiple departments and organizations.

Benefits

• Training, mentorship, and encouragement as employees grow in the role.
• Hybrid work environment with seven office days per month, chosen by the employee.
• Overtime opportunities.
• Great benefits (not specified).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed