Donor Recruitment District Manager - North Orange County/Inland Empire District
About The Position
The Donor Recruitment District Manager leads recruitment strategies and programs to meet monthly, quarterly, and annual collection goals. The role drives improvements in recruitment effectiveness and operational efficiency, while fostering volunteer engagement through ongoing support, development, and leadership. It supports assigned-district recruitment planning, manages and optimizes the collection calendar, and partners with departmental and regional leaders to implement initiatives. The manager oversees assigned staff and promotes adherence to operating procedures, regulatory requirements, and training standards. The position also works with collections leadership to monitor scheduling, donor flow, and customer service, and conducts audits and performance reviews to identify opportunities to improve productivity and the donor experience.
Requirements
- Bachelor's degree in marketing, sales, communications, or a related field.
- At least 5 years of related experience, or an equivalent combination of education and related experience.
- At least 3 years of supervisory or management experience; this requirement cannot be substituted.
- Ability to work on a team.
- Provide own transportation for business purposes.
Nice To Haves
- Master's degree.
- High-performing sales background with consistent results.
- Leadership strengths that motivate teams and drive performance.
- Skill in leading change initiatives and navigating organizational transitions.
- Focus on continuous process improvement and operational effectiveness.
Responsibilities
- Support development and execution of strategic recruitment plans for the assigned district.
- Assist leadership with budget planning and monitoring to ensure effective use of financial resources.
- Develop, maintain, and optimize the collection calendar to support regional needs and achieve budgeted collection goals.
- Partner with departmental and regional leaders to design and implement recruitment strategies, plans, and initiatives.
- Provide oversight and guidance to assigned staff to support successful execution.
- Ensure timely implementation of regional, divisional, and national initiatives.
- Promote adherence to standard operating procedures, regulatory requirements, and training standards.
- Collaborate with collections leadership to monitor donor scheduling, donor flow, and customer service metrics, making adjustments as needed.
- Conduct operational audits and performance reviews to evaluate effectiveness and identify improvement opportunities.
- Lead, coach, and develop assigned staff, including performance management, talent development, hiring, corrective action, and other employment decisions.
Benefits
- Medical, dental, and vision plans.
- Health Spending Accounts and Flexible Spending Accounts.
- Paid time off starting at 15 days per year, based on job type and tenure.
- 11 paid holidays: six core holidays and five floating holidays.
- 401(k) with up to 6% match.
- Paid family leave.
- Employee assistance.
- Short- and long-term disability and insurance.
- Service awards and recognition.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
