Donor Recruitment District Manager

American Red Cross•Yakima, WA

3d•$110,000 - $120,000

About The Position

The Donor Recruitment District Manager leads the execution of recruitment strategies and programs designed to meet monthly, quarterly, and annual collection goals. The role drives improvements in recruitment effectiveness and operational efficiency while fostering volunteer engagement through ongoing support, development, and leadership. The manager supports strategic recruitment planning for the assigned district, helps plan and monitor budgets, and develops and optimizes the collection calendar to meet regional needs and budgeted collection goals. They partner with departmental and regional leaders to design and implement recruitment strategies and initiatives, provide oversight and guidance to assigned staff, and ensure timely implementation of regional, divisional, and national initiatives. The role also promotes compliance with standard operating procedures, regulatory requirements, and training standards. The position collaborates with collections leadership to monitor donor scheduling, donor flow, and customer service metrics, and adjusts operations as needed. It conducts operational audits and performance reviews, identifies opportunities to improve productivity and efficiency, and leads, coaches, and develops assigned staff, including performance management, talent development, hiring, corrective action, and other employment decisions. Some travel may be required, and the employee is responsible for providing their own transportation for business purposes.

Requirements

Bachelor's degree in marketing, sales, communications, or a related field.
At least 5 years of related experience or an equivalent combination of education and related experience.
At least 3 years of supervisory or management experience; management experience cannot be substituted by education or general experience.
Ability to work on a team.
Must provide own transportation for business purposes.
Some travel may be required.

Nice To Haves

Master’s degree.
High-performing sales background with consistent results.
Leadership strengths that motivate teams and drive performance.
Skill in leading change initiatives and navigating organizational transitions.
Focus on continuous process improvement and operational effectiveness.

Responsibilities

Support the development and execution of strategic recruitment plans for the assigned district.
Assist leadership with budget planning and monitoring to ensure effective use of financial resources.
Develop, maintain, and optimize the collection calendar to support regional needs and achieve budgeted collection goals.
Partner with departmental and regional leaders to design and implement recruitment strategies, plans, and initiatives.
Provide oversight and guidance to assigned staff to ensure successful execution of plans and initiatives.
Ensure timely implementation of regional, divisional, and national initiatives.
Promote adherence to standard operating procedures, regulatory requirements, and training standards.
Collaborate with collections leadership to monitor donor scheduling, donor flow, and customer service metrics, making adjustments as needed.
Conduct operational audits and performance reviews to evaluate effectiveness, identify improvement opportunities, and enhance productivity and efficiency.
Lead, coach, and develop assigned staff, including performance management, talent development, hiring, corrective action, and other employment decisions.