Donor Greeter - Rice Lake

Goodwill NCW Jobs•Rice Lake, WI

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and to transform lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes donors, assists with donation drop-offs, and performs donation handling and backroom tasks. The role operates in a standard retail backroom or warehouse environment, with extensive team member contact and frequent interruptions. The physical demands include prolonged standing, handling and moving donations, and frequent bending and kneeling. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Excellent time management and prioritization skills, with the ability to handle multiple tasks simultaneously under time constraints.
Excellent communication, customer service, and attention to detail.
Basic math skills.
Fluency in English.
Experience with computers or the willingness and ability to learn.
Reliable transportation.
Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular and timely attendance in accordance with the assigned work schedule.
Ability to stand for prolonged periods, up to 8 hours.
Ability to independently twist, lift, carry, push, or pull moderate weights of 10 pounds and heavy weights of 25 pounds; team lifting is used for objects weighing over 25 pounds.
Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
Sufficient hand and finger dexterity to perform detailed tasks.
Ability to verbally communicate to exchange information.

Nice To Haves

Experience operating power equipment.

Responsibilities

Greet and assist donors promptly and in a friendly manner.
Safely unload donations from vehicles, using team lifts as needed.
Maintain accurate daily donation counts.
Safely load and unload trailers.
Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
Maintain a clean, safe, and organized backroom area; complete checklists and assist with general cleaning, including the donation drop-off lane.
Sort donations into the correct categories.
Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
Follow proper pallet jack and compactor operating procedures if 18 years or older and trained and checked off.
Perform other duties as assigned.