Donor Greeter - Rice Lake

Goodwill NCW Jobs•Rice Lake, WI

5d•Onsite

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and to transform lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes donors and assists with donation drop-offs, helping unload donations safely and maintaining accurate donation counts. The role also includes sorting donations, handling gaylords and trailers, operating power equipment when trained and authorized, and keeping the backroom and donation drop-off lane clean, safe, and organized. Work is performed primarily in a standard retail backroom or warehouse environment, with extensive team member contact and frequent interruptions.

Requirements

Excellent time management and prioritization skills, including the ability to manage multiple tasks simultaneously under time constraints.
Excellent communication, customer service, and attention to detail.
Basic math skills.
Fluency in English.
Experience with computers or willingness and ability to learn.
Reliable transportation.
Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular and timely attendance according to the assigned work schedule.
Ability to stand for prolonged periods, up to 8 hours.
Ability to independently twist, lift, carry, push, or pull weights from 10 to 25 pounds, and to use a team lift for objects weighing over 25 pounds.
Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
Sufficient hand and finger dexterity for detailed tasks and ability to communicate verbally to exchange information.

Nice To Haves

Experience operating power equipment.

Responsibilities

Greet and assist donors promptly and in a friendly manner.
Safely unload donations from vehicles, using team lifts as needed.
Maintain accurate daily counts of donations.
Safely load and unload trailers.
Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
Maintain a clean, safe, and organized backroom area; complete checklists and assist with general cleaning, including the donation drop-off lane.
Sort donations into the correct categories.
Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
Follow proper pallet jack and compactor operating procedures when 18 or older and trained and checked off.
Perform other duties as assigned.