DONOR GREETER-BERWICK LOCATION

Goodwill Southeast Georgia•Savannah, GA

105d•$0 - $13

About The Position

Under the direct supervision of the Store Manager or designee, the Donor Greeter is responsible for customer service, facility security and maintenance, greeting and assisting donors, breaking down donations, and maintaining accurate donor records. The position supports Goodwill’s retail and organizational mission by completing related assignments as needed and may involve activities outside of Goodwill.

Requirements

High school diploma/GED or job-related experience that provides the knowledge, skills, and abilities to perform the essential functions.
Good eyesight and color definition.
Ability to hear sounds and verbal instructions in a noisy environment.
Good interpersonal communication skills.
Ability to quickly assess goods and determine appropriate routing.
Functional reading and writing skills.
Ability to work a flexible schedule determined by store needs, including typical retail hours, evenings, weekends, and holidays.

Responsibilities

Provide excellent customer service and help ensure donor and customer delight.
Greet donors promptly, courteously, and within 10 seconds.
Assist donors with unloading donations from vehicles, offer tax receipts, and maintain accurate daily donation counts.
Sort donations into categories, assess goods, and route them appropriately.
Process donations within 24 hours, prioritizing hard goods.
Keep the drive-through and work areas clean, neat, and organized.
Transport trash to the compactor or dumpster and operate the compactor as needed.
Follow retail and personnel policies and procedures, and practice good safety and security, including reporting hazards and injuries to store management.
Attend in-service sessions and related training as assigned.
Perform other duties and assignments as directed by store management.