Donor Centre Associate
About The Position
Canadian Blood Services is looking for a Temporary part-time Donor Centre Associate to join our dynamic Collections Operations Ont team in ON-Windsor. The Collections Operations Ont team is responsible for supporting Canadian Blood Services by collecting plasma in a safe manner to enable safe products which save lives every day. In this role, you will be responsible for performing assigned duties associated with the plasma donation and production process as defined by standard operating procedures. You will participate in projects/continuous improvement initiatives that contribute to the success of the program. You will also act as an ambassador of the program to promote and contribute to a collaborative and customer-centric work environment.
Requirements
- Completion of post-secondary education in a relevant discipline from a recognized institution, preferably in science/health-related fields of study.
- Minimum 3 years of progressive experience working with the public, particularly in a high customer-focused environment.
- Basic computer skills and the ability to learn new systems and programs.
- Knowledge of and experience working with current Good Manufacturing Practices.
Nice To Haves
- Completion of an accredited training program in phlebotomy is an asset.
- Previous knowledge of Microsoft Word and Outlook are considered assets.
Responsibilities
- Performing assigned duties associated with the plasma donation and production process as defined by standard operating procedures.
- Participating in projects/continuous improvement initiatives that contribute to the success of the program.
- Acting as an ambassador of the program to promote and contribute to a collaborative and customer-centric work environment.
- Promoting a positive experience for donors throughout the collection process and taking initiative to ensure that donors are engaged, and their needs are met.
- Greeting and assisting all plasma donors as they progress through the donation process in an engaging and positive manner.
- Performing venipuncture according to established standards, monitoring donors for safety and comfort, and providing post-donation care and instruction.
- Ensuring completeness of information in our IT system for products, when completing the labelling process for products, and when preparing products for freezing, centrifuging and shipment to our testing facilities.
- Contributing to the framework of continuous improvement and implementation of best practice standards with the team.
Benefits
- Payment in lieu of vacation
- Payment in lieu of holidays
- Premiums paid according to the collective agreement
- Defined benefit pension plan.
- Employee discounts, wellness program, professional resources.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
