Donor Center Phlebotomist

American Red Cross•Timonium, MD

4d•Onsite

About The Position

The Donor Center Phlebotomist supports the blood collection process at fixed-site locations, using healthcare and/or customer service skills to help donors throughout their visit. The role involves creating a welcoming and comfortable environment for volunteer donors, following safety procedures, and collecting blood donations that are delivered to hospitals. Paid phlebotomy training is provided, with opportunities to develop healthcare skills and pursue career growth within the American Red Cross. The position is based in Timonium, Maryland. Staff work a variable schedule that may include early mornings, late nights, weekends, and holidays. The schedule is provided two to three weeks in advance. The starting rate is $19.97 per hour.

Requirements

Associate degree or a combination of education and work experience.
At least one year of customer service experience in a public setting.
Current, valid driver's license with a good driving record.
Basic computer skills.
Proficiency with Microsoft Office applications.
Ability to lift, push, or pull heavy weights up and down ramps and stairs.
Good manual dexterity.
Ability to sit or stand for long periods, adapt to long and irregular hours, and handle frequent schedule changes.

Nice To Haves

Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
Prior leadership experience.

Responsibilities

Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
Collaborate with teammates to create a welcoming and friendly environment that encourages volunteer donors to return.
Collect blood donations while meeting collection goals and regulatory requirements and ensuring the blood can be safely transfused.
Follow safety procedures throughout the blood collection process.
Maintain attention to detail throughout the workday.