Donor Center Phlebotomist

American Red Cross•Eau Claire, WI
•Onsite

About The Position

The Donor Center Phlebotomist supports the blood collection process at American Red Cross fixed-site locations, using healthcare and/or customer service skills to assist donors through each step. The role involves creating a welcoming, comfortable environment for volunteer donors, following safety procedures, and collecting blood donations that are delivered to hospitals. Paid phlebotomy training is provided, and the position offers opportunities to develop healthcare skills and advance within the organization. Staff work a variable schedule to meet donor and community needs. This may include early mornings, late nights, weekends, and holidays. Schedules are provided two to three weeks in advance. The starting pay rate is $23.44 per hour.

Requirements

  • Associate degree or a combination of education and work experience.
  • At least one year of customer service experience in a public setting.
  • Current, valid driver's license with a good driving record.
  • Ability to lift, push, or pull heavy weights up and down ramps and stairs.
  • Good manual dexterity.
  • Ability to sit or stand for long periods.
  • Ability to adapt to long, irregular hours and frequent schedule changes.
  • Basic computer skills and proficiency with Microsoft Office applications.

Nice To Haves

  • Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
  • Prior leadership experience.

Responsibilities

  • Personally connect with donors, listen to their stories, and help them understand the impact of their donations.
  • Collaborate with teammates to create a welcoming and friendly environment that encourages volunteer donors to return.
  • Carefully collect blood donations so they meet goals and regulatory requirements and can be safely transfused.
  • Follow safety procedures throughout the blood collection process.

Benefits

  • Medical insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • Health Spending Accounts and Flexible Spending Accounts
  • Paid time off, starting at 15 days per year based on job type and tenure
  • 11 paid holidays, comprising six core holidays and five floating holidays
  • 401(k) with up to 6% company match
  • Paid family leave
  • Employee assistance
  • Short- and long-term disability and insurance
  • Service awards and recognition
  • Paid phlebotomy training
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