Donor Center Phlebotomist

American Red Cross • Timonium, MD

6d • Onsite

About The Position

The Donor Center Phlebotomist uses healthcare and/or customer service skills to assist with every step of the blood collection process at fixed-site locations. The role helps create a welcoming, comfortable environment for volunteer donors and follows safety procedures while collecting blood donations for delivery to hospitals. Paid phlebotomy training is provided, with opportunities to develop healthcare skills and grow a career within the American Red Cross.

The position is based in Timonium, Maryland. Staff work a variable schedule that may include early mornings, late nights, weekends, and holidays. Schedules are provided two to three weeks in advance. The starting pay rate is $19.97 per hour.

Requirements

• An associate degree or a combination of education and work experience.
• At least one year of customer service experience in a public setting.
• A current, valid driver's license and a good driving record.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs.
• Good manual dexterity.
• Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills and proficiency with Microsoft Office applications.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience.

Responsibilities

• Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
• Collaborate with teammates to create a welcoming and friendly environment that encourages volunteer donors to return.
• Pay close attention to detail to ensure collected blood meets goals and regulatory requirements and can be safely transfused.
• Assist with every step of the blood collection process at fixed-site locations while following safety procedures.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays, consisting of six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree