Donor Center Phlebotomist

American Red Cross • Greensboro, NC

6d • Onsite

About The Position

The Donor Center Phlebotomist assists with every step of the blood collection process at fixed-site locations, using healthcare and/or customer service skills. The role involves helping create a welcoming and comfortable environment for volunteer donors, following safety procedures, and collecting blood donations that are delivered to hospitals. The American Red Cross provides paid phlebotomy training, and no prior medical experience is required. Phlebotomy experience is preferred.

The standard schedule in Winston-Salem, North Carolina, consists of variable hours across four 10-hour shifts, with two consecutive days off. Weekends are required; work may also include early mornings, late nights, and holidays. The schedule is provided two to three weeks in advance. The starting rate is $21.23 per hour, and the position is represented by a union contract.

Requirements

• An associate degree or a combination of education and work experience.
• At least one year of customer service experience in a public setting.
• A current, valid driver's license and a good driving record.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs.
• Good manual dexterity.
• Ability to sit or stand for long periods.
• Ability to adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills and proficiency with Microsoft Office applications.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience.

Responsibilities

• Personally connect with donors, listen to their stories, and help them understand the impact of their donation.
• Collaborate with teammates to create a welcoming and friendly environment so volunteer donors feel comfortable returning.
• Collect blood carefully and ensure donations meet goals and regulatory requirements and can be safely transfused.
• Follow safety procedures throughout the blood collection process.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off, starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree