Donor Center Phlebotomist

American Red Cross•Crestwood, MO
•Onsite

About The Position

The Donor Center Phlebotomist uses healthcare and/or customer service skills to assist with every step of the blood collection process at fixed-site locations. The role includes creating a welcoming and comfortable environment for volunteer donors, following safety procedures, and collecting blood donations that can be delivered to hospitals. The American Red Cross provides paid phlebotomy training and opportunities to develop healthcare skills and grow a career within the organization. The standard schedule in Crestwood, Missouri is variable, with four 10-hour shifts. Some weekends are required; work may also include early mornings, late nights, weekends, and holidays to meet donor and community needs. Schedules are provided two to three weeks in advance. Starting pay is $20.66 per hour and may increase depending on experience.

Requirements

  • Associate degree or a combination of education and work experience.
  • At least one year of customer service experience in a public setting.
  • Current, valid driver's license and a good driving record.
  • Basic computer skills and proficiency with Microsoft Office applications.
  • Ability to lift, push, or pull heavy weights up and down ramps and stairs.
  • Good manual dexterity.
  • Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.

Nice To Haves

  • Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
  • Prior leadership experience.

Responsibilities

  • Personally connect with donors, listen to their stories, and help them understand the impact of their donations.
  • Collaborate with teammates to create a welcoming and friendly environment for volunteer donors.
  • Collect blood with attention to detail to meet goals and regulatory requirements and ensure donations can be safely transfused.
  • Follow safety procedures throughout the blood collection process.

Benefits

  • Medical, dental, and vision plans.
  • Health spending accounts and flexible spending accounts.
  • Paid time off starting at 15 days per year, based on job type and tenure.
  • 11 paid holidays: six core holidays and five floating holidays.
  • 401(k) with up to 6% company match.
  • Paid family leave.
  • Employee assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
  • Paid phlebotomy training.
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