Donation Specialist

Goodwill Northern New England•Salem, NH

5h•$15 - $17•Onsite

About The Position

Goodwill Northern New England is hiring a Donation Specialist to perform light warehouse work in a store donation area. The role involves greeting donors, accepting donations, inspecting and sorting items by type and quality, and directing items into the correct value stream. Specialists provide a positive customer experience, issue donation receipts, and politely explain when items cannot be accepted. They use light machinery and power equipment to move, organize, and store donated products. The position includes comprehensive safety training, including training on pallet jacks and other essential equipment.

Requirements

Positive, friendly attitude that fosters a great work environment.
Basic mathematical and literacy skills.
Ability to use essential job equipment and tools.
Flexibility to work varying schedules, including evenings and weekends.
Successful completion of a criminal background check meeting agency standards.
Ability to lift and move objects: up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Nice To Haves

Prior experience in light manufacturing, warehouse work, or donation-related tasks.
High school diploma, GED, HiSET, or equivalent.

Responsibilities

Inspect, accept, track, and sort donations into the correct value stream.
Greet and assist donors, issue donation receipts, and ensure positive customer interactions.
Politely explain to customers when items cannot be accepted.
Operate power equipment to organize and store donated products efficiently.
Use essential job equipment and tools to move donations.