Part-Time Donation Services Associate - Wadsworth Store

Goodwill of Colorado • Lakewood, CO

7d • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate greets customers promptly, provides friendly service, answers product questions, and helps unload donations from vehicles or other areas. Donated goods must be handled carefully, inspected, and sorted into appropriate bins or production areas for the sales floor or shipment to other locations.

The associate helps maintain a safe, organized, and clean donations entrance and parking lot. Depending on assignment, the role may include maintaining remote donation centers, sheds, or trailers; following opening and closing procedures; stocking supplies; tracking daily donation levels; communicating when a warehouse or trailer is becoming full; and assisting drivers with loading and unloading donations. Associates follow applicable policies and safety procedures, cross-train in other departments, and may be required to report to a store or stand-alone center as needed. Duties may extend beyond the listed tasks.

This position is part-time. Weekend and evening availability is required, and the schedule may include holidays and occasional overtime. Donation hours are Monday through Saturday, 8:00 a.m. to 8:30 p.m., and Sunday, 9:00 a.m. to 7:00 p.m. The work includes standing, bending, lifting, pulling pallets, moving furniture, pricing furniture, and assisting with customer carry-outs and loading or unloading furniture into customer vehicles. The role works outdoors in varying weather conditions and temperatures. Pay is $17.01 per hour. The position is eligible for DailyPay. Part-time Retail and Sales/Operations employees are eligible for paid holidays, sick leave, jury duty, and bereavement leave. Employees may contribute to the retirement plan on a pre-tax or Roth basis; participants must be at least 18. Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

Requirements

• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Ability to make decisions according to Goodwill standards and guidelines.
• Basic computer skills to log into a computer system, order supplies, and send and receive email.
• Ability to work in various weather conditions and temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Weekend and evening availability is required.
• Ability to meet the physical demands of the role, including frequent or continuous lifting, carrying, pushing or pulling, reaching, bending, kneeling or crawling, squatting, walking, and standing.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, provide excellent customer service, and answer product questions as needed.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items with care and sort them into appropriate bins or production areas.
• Inspect donations and assess their quality, sorting items for the sales floor or shipment to other locations.
• Maintain a safe, organized, and clean donations entrance and parking lot.
• When assigned to a remote site, maintain donation centers, sheds, or trailers and follow opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report daily donation levels at remote sites to prevent trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures to support a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store donation center or stand-alone center when necessary.
• Price furniture, assist with customer carry-outs, and load or unload furniture into customer vehicles.

Benefits

• DailyPay access to earned pay on the employee’s chosen schedule.
• Paid holidays for eligible part-time Retail and Sales/Operations employees.
• Sick leave for eligible part-time Retail and Sales/Operations employees.
• Jury duty leave for eligible part-time Retail and Sales/Operations employees.
• Bereavement leave for eligible part-time Retail and Sales/Operations employees.
• Retirement plan with pre-tax or Roth contributions; employees must be at least 18 to participate.
• Public Service Loan Forgiveness Program-eligible employer.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED