Donation Center Attendant

Red, White & Blue | Mile High Thrift | World Thrift | Valley Thrift | Community Thrift | Thrift • Gladstone, OR

4d • $17 - $18

About The Position

Donation Center Attendants provide a positive experience for donors and customers. They greet donors, receive and process donations, thank donors for their contributions, explain store donation policies, and provide donation receipts. The role also supports sales-floor organization, customer assistance, safety, and compliance with company standards. Employees may be asked to switch tasks or departments and are expected to work in assigned areas as operational needs require.

The work environment is consistently busy, noisy, and brightly lit, with regular interactions among customers, donors, and coworkers. The position requires standing for extended periods, repetitive motions, and the ability to perform the physical tasks described in the posting. Closed-toe shoes are required.

Requirements

• High school diploma or GED preferred.
• Ability to safely and effectively perform essential job functions and meet qualitative and quantitative productivity requirements.
• Ability to occasionally lift and carry up to 25 pounds, frequently exert up to 25 pounds of force, and constantly apply negligible force when handling objects.
• Ability to stand for extended periods.
• Ability to perform repetitive motions, including extending hands and arms in any direction and working primarily with fingers.
• Manual dexterity for seizing, holding, grasping, turning, and otherwise working with the hands.
• Ability to maintain balance on narrow, slippery, or erratically moving surfaces and while performing agile tasks.
• Visual acuity at 20 inches or less and 20 feet or more.
• Wear closed-toe shoes for safety.
• Ability to work effectively in a fast-paced, busy, noisy, and brightly lit environment.
• Effective communication and interpersonal skills for regular interactions with customers, donors, coworkers, and supervisors.
• Dependability, including regular and punctual attendance.
• Integrity, adaptability, attention to detail, inclusion, teamwork, informal communication, resilience, and professionalism.
• A fundamental understanding of written and spoken English may be necessary to understand instructions and communicate, depending on workplace interactions.

Nice To Haves

• Previous thrift, retail, warehouse, or customer-facing experience is preferred but not required.

Responsibilities

• Greet and assist customers.
• Greet donors, receive and process donations, thank donors, provide information about donation policies, and provide receipts.
• Maintain organization and color order on the sales floor.
• Ensure products are returned to their designated locations.
• Promptly remove potential safety hazards by picking up fallen items, addressing spills, and cleaning up breakage.
• Organize and maintain assigned departments according to organizational standards.
• Prioritize attention to detail, accuracy, and timeliness.
• Adhere to safety procedures and guidelines.
• Fulfill other duties as assigned by the leadership team.
• Comply with company policies and procedures.
• Switch tasks or departments as needed and work in assigned areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED