Donation Center Attendant

Red, White & Blue | Mile High Thrift | World Thrift | Valley Thrift | Community Thrift | Thrift•Lawnside, NJ
•$16 - $17•Onsite

About The Position

Donation Center Attendants provide a positive experience for donors and customers. They greet donors, receive and process donations, thank donors for their contributions, provide information about donation policies, and issue receipts. The role also includes customer assistance and maintaining organized, safe, and orderly store departments. Employees may be asked to switch tasks or departments and work in all areas as operational needs require. This position involves regular interaction with customers, donors, and coworkers in a fast-paced, busy, noisy, and brightly lit store environment. Employees must be able to stand for extended periods, perform repetitive tasks, and safely meet the physical and productivity requirements of the job. Closed-toe shoes are required. Basic written and spoken English may be necessary for understanding instructions and communicating with people who primarily use English. M&M Management is an equal opportunity employer committed to diversity, inclusion, and a welcoming, respectful, and supportive work environment. Reasonable accommodations are available for qualified individuals with disabilities.

Requirements

  • High school diploma or GED preferred.
  • Previous thrift, retail, warehouse, or customer-facing experience is preferred but not required.
  • Ability to safely perform essential job functions and meet qualitative and quantitative productivity requirements.
  • Ability to occasionally lift and carry up to 25 lbs and frequently exert up to 25 lbs of force.
  • Ability to stand for extended periods.
  • Ability to perform repetitive motions and tasks requiring manual dexterity and fine motor skills.
  • Ability to maintain balance and agility on narrow, slippery, or erratically moving surfaces.
  • Visual acuity at 20 inches or less and 20 feet or more.
  • Must wear closed-toe shoes for safety.
  • Ability to work effectively in a fast-paced, busy, noisy, and brightly lit environment.
  • Effective communication and interpersonal skills for regular interactions with customers, donors, and coworkers.
  • Basic understanding of written and spoken English may be necessary to understand instructions and communicate verbally and in writing.
  • Dependability, including regular and punctual attendance.
  • Integrity, humility, adaptability, attention to detail, inclusion, teamwork, informal communication skills, resilience, and professionalism.

Nice To Haves

  • High school diploma or GED.
  • Previous thrift, retail, warehouse, or customer-facing experience.

Responsibilities

  • Greet and assist customers and donors.
  • Receive and process donations, thank donors, explain store donation policies, and provide receipts.
  • Maintain organization and color order on the sales floor.
  • Return products to their designated locations.
  • Promptly remove potential safety hazards, including fallen items, spills, and breakage.
  • Organize and maintain assigned departments according to organizational standards.
  • Complete tasks with attention to detail, accuracy, and timeliness.
  • Follow safety procedures and guidelines.
  • Comply with company policies and procedures.
  • Perform other duties as assigned by the leadership team.
  • Switch tasks or departments and work in all assigned areas as operational needs require.
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