Donation Attendant - Richland Center

Goodwill Industries of South Central Wisconsin•Richland Center, WI

3d•Onsite

About The Position

The Donation Attendant helps maximize store profitability by providing donor service, maintaining accurate donation records, and handling donated materials. The role supports Goodwill of South Central Wisconsin’s mission to build skills and change lives in local communities. The position is based at the Richland Center location and pays $14.00 per hour, or $15.00 per hour on weekends.

Requirements

Good interpersonal and customer service skills.
Ability to learn safe operation of powered equipment; must be at least 18 years old to operate it.
No experience necessary.
Ability to stand and walk for extended periods and use a full range of motion to lift, push, or pull up to 40 pounds.
Ability to operate material-handling equipment, including a forklift and baler.
Ability to work outside in all weather conditions, including hot or cold temperatures and inclement weather.
Ability to communicate clearly.

Responsibilities

Use GRATIS to greet donors, provide a pre-signed and dated receipt, assist donors and safely handle donations, thank them, and invite them to donate again.
Sort SLs and leave HL in the container for delivery to a HL station.
Move donations, trash, and salvage to support efficient product flow to the sales floor.
Anticipate production-team needs and provide necessary assistance and supplies.
Price products using unit pricing or good/better/best methods and one-touch optimization.
Safely unload furniture from donor vehicles, using a two-person lift for items over 40 pounds; price and place furniture directly into the store.
Interact professionally and pleasantly with coworkers, shoppers, and donors.
Maintain accurate donation counts by giving every donor a receipt and recording the first and last receipt.
Use non-powered equipment, and powered equipment if at least 18 years old, to move containers safely and effectively.
Assist with loading and unloading trailers safely and effectively.
Maintain a safe and clean work environment by following established 5S principles and safety guidelines.
Perform duties within the framework of the organization’s Core Values.