Donation Attendant - Richland Center
About The Position
At Goodwill of South Central Wisconsin, the Donation Attendant supports store profitability by providing donor service, maintaining accurate donation records, and handling materials effectively. The role contributes to the organization’s community mission by supporting product flow and helping build skills and change lives in the communities it serves. The Donation Attendant greets donors, provides receipts, safely handles donations, sorts items, and moves merchandise, trash, and salvage through the production process. The position also prices products, unloads furniture, assists with trailer loading and unloading, operates material-handling equipment, and maintains a safe and clean work environment. The job requires frequent interaction with coworkers, shoppers, and donors, as well as working outdoors in varied weather conditions.
Requirements
- Good interpersonal and customer service skills.
- Ability to learn safe operation of powered equipment; must be at least 18 years old to operate powered equipment.
- No experience necessary.
- Ability to stand and walk for extended periods and use a full range of motion to lift, push, or pull up to 40 pounds.
- Ability to operate material-handling equipment, including a forklift and baler.
- Ability to work outside in all weather conditions, including hot or cold temperatures and inclement weather.
- Ability to communicate clearly.
Responsibilities
- Use the GRATIS donation process: greet donors, provide a pre-signed and dated receipt, assist donors and safely handle donations, thank donors and invite them to donate again, sort SLs, and leave HL in the container for a HL station.
- Move donations, trash, and salvage to support efficient product flow to the sales floor.
- Anticipate problems and provide necessary assistance and supplies to production team members.
- Price products using unit pricing or good/better/best through 1 touch optimization.
- Safely unload furniture from donor vehicles, using a two-person lift for items over 40 pounds, then price and place items directly into the store.
- Interact professionally and pleasantly with coworkers, shoppers, and donors.
- Maintain accurate donation counts by giving every donor a receipt and recording the first and last receipts.
- Use non-powered equipment, and powered equipment if age 18 or older, to move containers safely and effectively.
- Assist with loading and unloading trailers safely and effectively.
- Maintain a safe and clean work environment by following established 5S principles and safety guidelines.
- Perform duties consistently within the organization’s Core Values.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
