Donation Attendant - Springfield Derr

Goodwill Easterseals Miami Valley•Springfield, OH

About The Position

The Donation Attendant performs retail sales functions and accepts, sorts, inspects, prepares, and prices donated merchandise and textiles for resale in Goodwill retail stores. The role provides customer service, operates a cash register, handles donations, maintains stock and displays, and completes assigned reports. The attendant also helps keep store premises safe and clean, follows agency procedures and safety standards, and maintains a professional, helpful attitude. A flexible schedule is required to meet store needs.

Requirements

Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to pass a criminal background check and random drug screens.
Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Ability to stand, walk, handle objects, tools, or controls, reach, and talk or hear regularly; ability to occasionally climb or balance, stoop, kneel, crouch, crawl, taste, or smell.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to maintain records and reports of donations.
Ability to accept, load, sort, and pack clothing, furniture, appliances, and other household donations.
Willingness and ability to work as a team member and independently.
High school diploma or GED preferred, but not required.
Experience in retail sales, cashiering, customer service, or shipping and receiving preferred, but not required.

Nice To Haves

Box truck experience.

Responsibilities

Provide friendly, professional customer service, including greeting and assisting customers and handling telephone interactions.
Load and sort materials on trailers according to instructions; safely unload and load trailers, using powered equipment when needed.
Maintain premises in compliance with agency safety and housekeeping practices, including vacuuming and cleaning restrooms; some cleaning may be outdoors.
Operate the cash register accurately and efficiently, including handling change, receipts, checks, charges, and discounts.
Inspect donated textiles, furniture, appliances, household wares, books, toys, decorations, sporting goods, and other goods to determine whether they are suitable for sale.
Receive and handle donated goods from donors, and sort and pack donations for resale or storage.
Sort and hang garments, place them on appropriate racks, and keep the pulling system up to date.
Stock shelves and maintain displays.
Meet Goodwill quality-control standards for textiles, miscellaneous goods, and furniture.
Test electrical appliances to determine whether they operate safely.
Complete assigned reports accurately, including donation counts, readings, daily business statements, deposits, and cash drawer records.
Price merchandise according to prescribed criteria and prepare textiles and goods for resale.
Disinfect upholstered materials using Steri-Fab.
Follow Goodwill’s dress code and maintain a professional image and attitude.
Work as a team member and independently, and contribute suggestions and decisions that support store improvement and growth.
Comply with agency policies, procedures, and safety standards throughout work areas and maintain standards required by CARF, the Department of Labor, and other regulators.
Perform additional duties as assigned by the manager, assistant, or supervisor while maintaining an enthusiastic and helpful attitude.
Work a flexible schedule to meet the needs of the store.