Donation Attendant - Springfield Derr

Goodwill Easterseals Miami Valley•Springfield, OH

About The Position

The Donation Attendant performs retail sales functions, accepts merchandise donations, and selects and prices donated goods and textiles for sale in retail stores according to the Retail Procedures Manual. The role includes customer service, cashiering, receiving and preparing donations, stocking merchandise, maintaining store premises, and completing assigned reports. The attendant must work a flexible schedule to meet store needs and comply with agency policies, procedures, safety standards, and regulatory requirements. This position requires regular standing and walking, handling merchandise, and lifting items up to 50 pounds. Duties may involve working outside in various weather conditions, cleaning restrooms and other areas, loading and unloading trailers, and occasional exposure to electrical-shock risks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED preferred, but not required.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Ability to pass a criminal background check and random drug screens.
Ability to perform housekeeping duties, including vacuuming and restroom cleaning, sometimes outdoors in the elements.
Ability to perform shipping and receiving duties, including safely and efficiently loading and unloading trailers; powered equipment may be used.
Ability to work as a team member and independently.
Ability to accept, sort, pack, and load donations, including clothing, furniture, appliances, and other household goods.
Ability to maintain donation records and reports.
Ability to stand, walk, handle and feel objects, tools, or controls, reach with hands and arms, and talk or hear regularly.
Ability to occasionally climb or balance, stoop, kneel, crouch, crawl, and taste or smell.
Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to work a flexible schedule to meet store needs.

Nice To Haves

Experience in retail sales, including cashiering, customer service, and shipping/receiving; preferred but not required.
Box truck experience; preferred but not required.
High school diploma or GED; preferred but not required.

Responsibilities

Provide friendly, professional customer service, including greeting customers, assisting with sales, and handling telephone inquiries.
Maintain a cheerful and pleasant disposition and meet agency customer-service standards.
Load and sort materials on trailers according to instructions, including safely unloading and loading donations.
Maintain premises in accordance with agency safety and housekeeping practices, including cleaning tasks and occasional work outside in the elements.
Operate the cash register accurately and efficiently, handling change, receipts, checks, charges, discounts, and related transactions.
Inspect textiles, furniture, appliances, household wares, novelty items, books, toys, decorations, and sporting goods to determine whether items can be sold.
Receive and handle donated goods from donors.
Sort and hang garments, place them on appropriate racks, maintain the pulling system, stock shelves, and maintain displays.
Meet Goodwill quality-control standards for textiles, miscellaneous goods, and furniture.
Test electrical appliances to determine whether they operate safely.
Complete assigned reports accurately, including donation counts, readings, daily business statements, deposits, and cash-drawer records.
Price merchandise according to prescribed criteria.
Prepare textiles and other goods for resale.
Disinfect upholstered materials using Steri-Fab.
Follow the Goodwill dress code and maintain a professional image and attitude.
Perform additional duties as assigned by a manager, assistant, or supervisor while maintaining an enthusiastic and helpful attitude.
Work a flexible schedule according to store needs.
Follow agency policies, procedures, and safety standards, and help maintain compliance with CARF, Department of Labor, and other regulatory standards.
Maintain the ability to regularly lift and/or move items up to 50 pounds.
Perform housekeeping duties, including vacuuming and restroom cleaning.
Accept, sort, pack, and load donated clothing, furniture, appliances, and other household goods.
Maintain records and reports of donations.