Donation Attendant
GOODWILL INDUSTRIES OF DALLAS INC•Garland, TX
•$15 - $15•Onsite
About The Position
Under the direction of the Team Leader and Production Team Leader, the Donation Attendant greets customers and donors and processes donations. The role includes receiving and sorting donations, issuing donation receipts, helping donors and customers lift items, maintaining the stockroom and production area, and providing customer assistance. The position requires regular lifting and prolonged standing and walking.
Requirements
- Ability to adhere to the organization’s Core Principles.
- Knowledge of retail and/or stock handling.
- Ability to listen to and follow directions.
- Ability to provide excellent customer service.
- Ability to react calmly and respond to emergency situations.
- Knowledge of textile articles related to garment classification, such as gowns, shirts, and pants.
- Ability to read, write, speak, and understand English.
- Regularly lift and/or move up to 40 pounds.
- Required vision abilities include close, distance, color, and peripheral vision; depth perception; and the ability to adjust focus.
- Ability to stand and walk for long periods.
- Ability to stoop, bend, kneel, push, and pull.
- Sufficient mobility to turn from side to side, lean, and remove items from containers.
Responsibilities
- Greet customers courteously and provide prompt, efficient, accurate, and professional customer service.
- Receive donations and issue receipts for donated articles.
- Assist customers with lifting items into and out of their vehicles.
- Sort incoming donations into the proper carts or bins and assess their quality.
- Sort and price hard goods.
- Keep the production area clean and safe, and clean other store areas as directed.
- Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
- Provide general information to customers and donors.
- Assist processors when needed.
- Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
- Respond calmly to emergency situations.
- Refer customer and donor complaints to management in a timely manner.
- Perform other duties assigned by the Team Leader.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
