Donation Attendant Store - Ironbridge

Goodwill Of Central And Coastal Virginia • Chester, VA

1d

About The Position

Contribute to Goodwill’s mission by assisting customers with donated goods and accurately, promptly, and safely presorting donations. The role provides courteous service to donors, helps unload donated items from vehicles, sorts and labels donations, and safely loads trailers. The associate maintains a clean, organized, and safe work area; protects company assets; follows department policies and procedures; communicates donation-area and customer issues to a supervisor; and represents Goodwill positively through appropriate dress and hygiene. Sound judgment is expected when assisting customers and making decisions that affect customers and Goodwill.

This position has no supervisory responsibilities and does not require driving as part of the job. A criminal background check is required. Associates must follow Goodwill safety rules and procedures and, if they have access to confidential information, comply with the company’s privacy and information-security requirements. The work involves lifting up to 50 pounds, with frequent lifting or carrying of items weighing up to 25 pounds. The work environment is moderate, with occasional exposure to extreme temperatures, noise, fumes, or dust. Evening and/or weekend availability may be required as business needs dictate.

Requirements

• No previous experience is required.
• A high school diploma or GED is preferred; a combination of education and work experience will be considered.
• Successfully pass a criminal background check.
• Lift up to 50 pounds and frequently lift and/or carry items weighing up to 25 pounds.
• Be available to work evenings and/or weekends as business needs dictate.
• Follow Goodwill safety rules and regulations.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Provide prompt, efficient, and courteous service to internal and external customers.
• Greet donors promptly and help unload donations from vehicles while avoiding damage to their vehicles.
• Presort donations by category and label them accurately.
• Load trailers safely, efficiently, and accurately.
• Maintain a clean, organized, and safe work area for associates and customers.
• Protect company assets and immediately report known or suspected security or theft problems.
• Follow department policies and procedures.
• Communicate directly and consistently with the supervisor about donation-area and customer issues.
• Maintain a positive public image by following Goodwill dress-code and personal-hygiene standards.
• Use sound judgment when dealing with customers and making decisions that affect customers and Goodwill.
• Follow Goodwill safety rules and regulations.
• Protect confidential information and follow applicable privacy and information-security procedures when handling it.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED