Donation Attendant Store
About The Position
The Donation Attendant contributes to Goodwill’s mission by assisting customers with donated goods and ensuring donations are pre-sorted accurately, promptly, and safely. The role includes greeting donors, assisting them with unloading vehicles while avoiding damage, sorting and labeling donated items, and loading trailers. The associate maintains a clean and organized work area, helps safeguard company assets, follows department procedures and safety rules, communicates with a supervisor about issues, and represents Goodwill positively when interacting with customers. The position has no supervisory responsibilities. A criminal background check is required. The associate may have access to confidential information and must follow Goodwill’s privacy and security procedures.
Requirements
- No previous experience is required.
- A high school diploma or GED is preferred; a combination of education and work experience may be considered.
- Must successfully pass a criminal background check.
- Must be able to lift up to 50 pounds and frequently lift or carry objects weighing up to 25 pounds.
- Must be available to work evenings and/or weekends as business needs dictate.
- Must follow Goodwill safety rules and regulations.
- If accessing confidential information, must follow Goodwill privacy and information-security procedures.
Nice To Haves
- High school diploma or GED.
Responsibilities
- Provide prompt, efficient, and courteous service to internal and external customers.
- Greet donors and assist them with unloading donations from their vehicles, taking care not to damage the vehicles.
- Sort donations by category and label them accurately.
- Load trailers safely, efficiently, and accurately.
- Maintain a clean, organized, and safe work area for associates and customers.
- Protect company assets and promptly report known or suspected security or theft problems.
- Follow department policies, procedures, and safety rules.
- Communicate consistently with the supervisor about donation-area and customer problems.
- Follow Goodwill’s dress code and personal hygiene standards.
- Use sound judgment when dealing with customers and making decisions that benefit customers and Goodwill.
- Follow procedures for protecting confidential information, if accessed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
