Donation Attendant Store - Yorktown

Goodwill Of Central And Coastal Virginia • Yorktown, WA

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About The Position

The Donation Attendant contributes to Goodwill’s mission by assisting customers with donated goods and promptly, accurately, and safely presorting donations. The role involves welcoming donors, helping unload donations from vehicles without damaging them, sorting and labeling donations, and loading trailers. The associate maintains a clean and organized work area, protects company assets, follows department policies and safety procedures, and communicates issues to the supervisor. The position has no supervisory responsibilities. A criminal background check is required. The associate may have access to confidential information and must follow Goodwill’s privacy and security procedures. Evening and/or weekend availability is required as business needs dictate.

Requirements

• No previous experience is required.
• Must successfully pass a criminal background check.
• Must be available to work evenings and/or weekends as business needs dictate.
• Must be able to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.

Nice To Haves

• High school diploma or GED preferred; a combination of education and work experience will be considered.

Responsibilities

• Provide prompt, efficient, and courteous service to internal and external customers.
• Greet donors promptly and assist with unloading donations from their vehicles while taking care not to damage the vehicles.
• Presort donations by category and label them accurately.
• Load trailers safely, efficiently, and accurately.
• Maintain a clean and organized work area to support the safety of associates and customers.
• Protect company assets and promptly report known or suspected security or theft issues.
• Follow department policies and procedures.
• Communicate consistently with the supervisor about donation-area and customer issues.
• Maintain the dress code and personal hygiene standards set by Goodwill.
• Use sound judgment when interacting with customers and making decisions that benefit customers and Goodwill.
• Follow Goodwill safety rules and regulations.
• Follow privacy and security procedures when handling confidential information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED